I need to remove old carteridge and replace new one, how do i remove carteridge?

Unfortunately, if the correct Dell cartridges are in place and fully seated, the cartridge missing message indicates that the sensor in the printer isn't correctly recognizing the cartridges. If you have used non-Dell cartridges or refilled cartridges, try new Dell cartridges and check for signs of ink leaking in the system. Some printers have a removable print head that can be cleaned or replaced. I'm not sure about this printer.

If the printer is under warranty, contact Dell.

I hope this helps.

Cindy Wells

you are not directly change the carteridge , when you are change the carteridge then you go to the printer service in printer & fax under

You have a failed cartridge.Printer need both cartridges to initializing and working.Replace color cartridge, if not help replace black too.

you can't change the carteridge directly, you chane the carteridge then you check the printer option

There should be a square hole for a 3/8 ratchet or a octagon for a wrench to remove th adapter. Some had allen wrench fittings which would be a recessed octagon

I would try doing a hard reset on the printer, I am not sure how to do so with your specific dell but it can be found at support.dell.com, just enter the service tag for that printer, and you would have to search for that info there, dell has excellent phone support so you can contact them as well.

If the hard reset does not work, I would try reinstalling the software for the printer.

Check your colored cartridge ink level. message me with more details if problem persists

Have you removed the plastic protection strip from the bottom of the toner?

Resetting the All-in-One

• Press the On () button to turn off the unit.
• Disconnect the power cord from the back of the unit.
• Connect the power cord to the back of the unit.
• Press the On () button to turn on the unit.

This is Maltesecross. Turns out that the faintness of my printed pages was in fact due to a low ink cartridge, even though some pages printed out fine and others half-good. Eventually, all pages turned faint, and upon re-installing the driver, I got a low-ink warning (the first one ever). Putting in a new ink cartridge solved the problem for me.