What to do when the rio carbon gets wet inside

try reformatting it then putting music back on it see how that helps

The Rio Carbon is completely incompatible with iTunes (which uses AAC format). It only accepts mp3, wma, and some WAV's. The Rio Carbon is still the best mp3 player I ever owned, but since Rio doesn't make them anymore, it will never be compatible with iTunes. You can use it with Rhapsody's Mp3 Only service, or any music service that gives you the files in mp3 format - but you can't sync the songs through the music service's "synchronize function" - you have to download the files to a location on your computer, and then use the Rio music Manager to transfer the songs to your device.

-Tha Mp3 Doctor

Sorry, Rio kinda went bust some time ago so to my knowledge there isn't anywhere that does repairs anymore.

See: Replace broken scroll wheel on Rio carbon for help on how to DIY.

Hope this helps,

Mowcius

You must use the native software - still available on rio's website. No other transfer method will work with this player.

I had the same problem. I smacked the back of it (in my hand, not off any surface) to try to release the pin stuck on the hard drive. Rio Carbon currently works for me, but I will not expect too much. I have had mine for awhile now.

This is probably only a temporary solution, in the long run your hard drive will most likely get stuck again.

It sounds like there is a problem with the device firmware..update the device firmware and that should solve the problem you are having...

Upgrade the device firmware and that should solve the problem you are having..

Try updating the firmware :-) http://www.rioaudio.com/support/rio/product.asp?model=267&SKU=90260554

look for a tiny pinhole and insert a pin while powered up to reset the device

im not sure it'll help but something told me when mine said the same thing that the device needed a new driver. what ever that is.