Lexmark X8350 All-In-One InkJet Printer Logo
Posted on Aug 25, 2011
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My printer keeps saying that the black ink is missing. Why?

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Anonymous

  • Official Brand Answer 3,344 Answers
  • Posted on Sep 04, 2011
Anonymous
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Make sure your black cartridge is not very low on ink or empty. Otherwise, replace it with new genuine cartridges.
It could be a communication problem between your black cartridge and your printer. Try to re-seat the black cartridge into the printer.
It could also be a short in your black cartridge. Try to insert a different known working black cartridge. Better yet, replace it with a new genuine Lexmark cartridge.
If the problem continues, please contact Lexmark Technical Support Center for additional assistance.

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