HP LaserJet 3380 All-In-One Printer Logo
Posted on Sep 08, 2008
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HP Director buttons greyed out in Mac OS 10.5.4; scanner can't find IMac

I bought a new IMac in July 2008, with Mac OS 10.5 installed. It's connected to my HP 3380 via USB. The 3380prints and copies fine, but its scanner doesn't find the IMac, so I've lost the scanning function altogether. I was hoping this would be corrected with the new HP diriver included with Mac OS 10.5.4, but it doesn't seem to be.

I've heard there may be third party software that works better than HP's driver on the Mac. Can you help?Thanks - J

3 Answers

Anonymous

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  • Expert 310 Answers
  • Posted on Sep 08, 2008
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Hi

Reinstall the software it will work..

For installation and scanner process u can refer the user manual.

Check this one

http://www.lavc.edu/IT/Manuals/Printer_HP_Laserjet_3380_User_Guide.pdf

  • Anonymous Sep 08, 2008

    No need for third party software and all

    Thank you have a nice day..


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  • Master 1,952 Answers
  • Posted on Sep 08, 2008
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Pls use tis link...ur pro ll get solved...

http://discussions.apple.com/thread.jspa?threadID=1335041&tstart=0

rate tis pls

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Ekse

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  • HP Master 13,435 Answers
  • Posted on Sep 08, 2008
Ekse
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Have you tried Image Capture, it should be in your applications folder. Give it a try and report back

Thanks,
Ekse

  • Ekse Sep 08, 2008

    iPhoto should also work, let me know.

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s.gif Select from the list below s.gif s.gif s.gifs.gif

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Macintosh
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