Question about Kenmore HE2 Plus Front Load Washer

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The washer stops before rinseing and sends a code 5D.

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Hi

Error code SD/5d means LONG DRAIN. This error appears when the drain time exceeds 8 minutes and the water valves turn off. After 4 minutes the "Sd" error will be displayed, and then 4 minutes later the F21 error code will be displayed. Press PAUSE/CANCEL two times to clear the display. Please Check the drain hose and make sure it is not plugged or kinked. If the drain hose if fine then unplug the washer and check the electrical connections at the pump and make sure the pump is running. Check the drain pump filter for foreign objects. To access the drain pump and filter remove the front kick panel and trace the drain hose to the bottom of the washer, drain pump would be located there. If you are not able to access it, then replace the back panel as well. Plug in washer or reconnect power. If the issue is still not resolved then you would need to replace the drain pump. Hope this helps...please post back for further assistance.

Daniel

Posted on Aug 23, 2011

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1 Answer

How to fix code 5d


The 5d error on most front-load washers is a Suds error. This can be caused by using too much detergent, a non-high efficiency washer detergent, foreign objects in the pump filter, or a problem with the pump or water pressure switch.

First look in the window of the machine while it's running, do you see a lot of suds? If so, remove the clothing from the machine. Then run the washer while it's empty without additional detergent. You may need to do this a few times to rinse the excess detergent. Then try washing the removed clothes again without adding more detergent to clean them.

Next, open the washer and look for the pump filter. Remove any foreign objects. Look at the impeller and the pump and make sure that nothing is in that section of the washer.

To check if the pressure switch is sending faulty information to the main control of the washer, unplug the washer. Remove the top and find the pressure switch (probably on the left rear of the machine). Remove the hose from the bottom of the switch and blow into it. If the hose is clear, then the pressure switch should be replaced first.

If you add a comment with the model number of the HE2 Plus washer, I will be able to provide the parts diagram showing the pump and filter. I'll also be able to point to replacement parts. Most Kenmore appliance parts diagrams are available at searspartsdirect.com .

I hope this helps.

Cindy Wells

Jul 25, 2016 | Kenmore Washing Machines

1 Answer

I have showing 5d does not spin what does it mean


This code indicates that excessive detergent suds occurred during the cycle. The washer will not be able to spin out water with the excess suds. When "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the wash action and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This process is necessary and may occur several times to eliminate the suds.
Concentrated detergents labeled 2x and higher will require a small amount of detergent based on load size. Always follow the manufacturer's recommendations.

Jan 04, 2015 | Kenmore Washing Machines

1 Answer

Water will not spin out. Code says 5d


The troubleshooting page in the owner's manual says: 5d "Sd" Suds Detected - Did you use regular detergent? Regular or hand-washing detergents are not recommended for this washer. Use only High Efficiency (HE) detergent. Did you add too much detergent? Always measure detergent. Follow detergent manufacturer's directions. If excessive suds are detected, the washer will display this code while running a suds reduction correction routine at the end of the wash cycle.The susds reduction routine removes extra suds and asures proper rinsing of your garments. If te code remains and the wash cycle dial is flashing after the recovery routine has stopped, re-select your desired cycle using cold water. Press start. Do not add detergent.

Dec 31, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

My Cabrio washer is showing a 5d error and not spinning or draining well. What is the problem?


The troubleshooting page in the owner's manual says: 5d "Sd" Suds Detected - Did you use regular detergent? Regular or hand-washing detergents are not recommended for this washer. Use only High Efficiency (HE) detergent. Did you add too much detergent? Always measure detergent. Follow detergent manufacturer's directions. If excessive suds are detected, the washer will display this code while running a suds reduction correction routine at the end of the wash cycle.The susds reduction routine removes extra suds and asures proper rinsing of your garments. If te code remains and the wash cycle dial is flashing after the recovery routine has stopped, re-select your desired cycle using cold water. Press start. Do not add detergent.

Sep 03, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

My washer stops in the middle of the cycle and displays F-1 and after I have to set it on the rinse / drain cycle to complete. Today for the first time it also displayed 5d at the end of the cycle.


5d or Sd means too much detergent was used. Try the following

Run the unit through a RINSE/SPIN cycle.
Run a NORMAL cycle without adding any detergent.

This should clear the unit of the excess detergent.

Jun 29, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

Problem draining. Getting 5d code.


Hi


Thanks for using FixYa. Error 5d means too much detergent was used. Try the following procedure---

Run the unit through a RINSE/SPIN cycle.
Run a NORMAL cycle without adding any detergent.

This should clear the unit of the excess detergent. If still the problem persists, then please check the following things--



1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump, pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Plug in washer or reconnect power.
6. Check drain pump.
7. Check the pressure switch.
8. Verify CCU operation by running a Diagnostic Test or any cycle.



Please do rate the solution if the issue is resolved or else revert for further assistance.



Thanks
Rylee

Jun 07, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

F21 and 5d code


that is because there is a problem with your pump. you need to take the bottom panel off and untwist the pump filter if it has gone further you need to take the 3 screws out of the pump and clean the impeller. try cleaning the pump filter first though and let me know how it goes

Jun 24, 2009 | Kenmore Washing Machines

1 Answer

Not rinsing 5d code appears oasis washer


It is likely Sd.



"F21" (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.


If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

Apr 01, 2009 | Kenmore Oasis HE 27082 Top Load Washer

1 Answer

My whirlpool duet washer indicates "5d"...


take bottom panel off should be 3 to 4 screws and will come off then you will see your drain pump in the middle in the center with a plastick cap you can take off. before you take off get plenty of towels ready because water will come out try leaning unit back until you dont have to hold it then take cap off and clear any debree you find and put cap back on and try running again offen to much debree can damage pump and might need to be replaced!

Feb 23, 2009 | Whirlpool WFW8300SW

1 Answer

Error message 5d on kenmore he2 fron load


Hi mankin1,
It is possible that instead of 5d that you have a SD. The SD error is usually form an excess of suds in the washer. In most cases you can run the machine through a couple rinse cycles and clear that right up. If that does not work then you will need to clean out the drain and your pump filter. The filer is located behind the bottom panel and you just unscrew it from the pump. If infact you had a 5D error then I am sorry for misinforming you, I have just never heard of a 5 D and I have been services them for years. I really hope this helped you, good luck. Mike Anderson mca0824@aol.com

Mar 28, 2008 | Kenmore 43142 Front Load Washer

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