HP DeskJet 3820 InkJet Printer Logo
Posted on Sep 08, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Print cartridge Hello - I have installed new print cartridges and the ink light continues to blink.  When I open the cover, the cartridge holder points to a sad face.  Not sure what this means.  Can you help?

  • vi1986 Feb 28, 2009

    Hi!



    I have the same problem thas was described.



    If somebody has another solution. I need use this today.

×

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Apr 22, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Apr 22, 2009
Answers
1
Questions
0
Helped
244
Points
1

HPdeskjet 3820 cartridge light keeps flashing after putting in new cartridges. Plastic tape removed, cartridges check and nothing worng with them. JoAnne

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Governor:

An expert whose answer got voted for 20 times.

  • Expert 100 Answers
  • Posted on Nov 18, 2008
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Governor:

An expert whose answer got voted for 20 times.

Joined: Nov 17, 2008
Answers
100
Questions
4
Helped
30859
Points
234

This may sound simple, but did you remember to remove the tape covering from the ink cartridge before installing it? If so, run a self-test and let me know the results:

1. Turn the printer ON.
2. Press and hold the POWER button.
3. Press the RESUME button FOUR times.
4. Release the POWER button.

You should get a nicely printed self-test. If it fails, there may be other troubleshooting methods we can employ.
I hope this helps!
Regards,
Char1ieJ

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

Please tell me how do I change the ink cartridge in my Epson TX650?

1) Looking at the front of the printer/scanner there is an indent on the left hand.

2) Lifting up on this portion should reveal the inside of the printer.

DO NOT touch the flat cable inside the printer, DO NOT force the lid, it should open easily.

3) The ink cartridge is underneath the plastic cover in the back right-hand side of the printer. Gently pull up on the cover until it swings open.

4) pinch the clips holding the ink cartridge in the printer and pull up.

5) Unpack the new ink cartridge.

6) Remove the tape that is on the ink cartridge.

(If you forget this step the printer won't print. If that happens, remove the new cartridge, remove the tape and then reinsert the cartridge)

7) Insert the ink cartridge and push gently until it clicks into place.

8) Close the cover over the ink cartridges, and then close the printer cover.

9) Follow any direction on the front display (hit OK)
0helpful
1answer

How to find ink levels in hp932c printer

Print Cartridge Status The Print Cartridge Status Light flashes when one or both of your print cartridges are low on ink, improperly installed, or malfunctioning. It will also flash if you are trying to use the wrong print cartridge type. If the problem is low ink, the light will stop flashing when you open the top cover. For any other print cartridge-related problem, the Print Cartridge Status Light will continue to flash. To check the status of your print cartridges, open the printer's top cover. The yellow arrow on the print cartridge cradle aligns with one of five Print Cartridge Status icons.
3helpful
3answers

How do you load new printer cartriges

To replace an ink cartridge using the fonth.gif ink button, follow the steps below.
1. Make sure that the printer is on. The fontp.gif power light should be on, but not flashing.
2. Lower the output tray, then open the printer cover.
3. Press the fonth.gif ink button. The print head moves to the ink cartridge replacement position, the fontp.gif power light begins to flash, and the fonth.gif ink out light corresponding to the ink cartridge that needs to be replaced begins to flash or remains on.
4. Open the cartridge cover. Pinch the sides of the ink cartridge that you want to replace. Lift the cartridge out of the printer and dispose of it properly. Do not take the used cartridge apart or try to refill it.
5.Remove the new ink cartridge from its protective bag. Place the ink cartridge vertically into the cartridge holder. Then, push the ink cartridge down until it clicks into place. Do not apply excessive force to the cartridge.
6. When you are finished replacing the cartridge, close the cartridge cover and the printer cover.
7. Press the fonth.gif ink button. The printer moves the print head and begins charging the ink delivery system. The fonth.gif ink lights start flashing. This process takes about one minute to complete. When the ink charging process is finished, the printer returns the print head to its home position. The fontp.gif power light will stop flashing and remain on, and the fonth.gif ink out light will turn off. The fontp.gif power light will continue to flash while the printer is charging ink. Never turn off the printer while this light is flashing.




0helpful
1answer

Ink cartridge installed but cartridge light continues to blink

Have you only replaced the magenta cartridge, or have you also tried the print head. A bad print head can cause the ink to read as empty or clogged.

7637e49.jpg
0helpful
4answers

Yellow light keeps on blinking

one of the cartridges is dead and must be changed. buy new one and the problem will be solved.
0helpful
1answer

Unable to install cartridge

Hello my friend, regarding on your problem in installing your cartridge you can see it inside in your printer. Open the printer cover then wait for the cartridge holder to stop swinging and stay in the middle then pull out the two platic attach to the cartridge holder. The plastic u pull out are the ink cartridge and then insert new ink cartridge then insert it again in the cartridge holder the close the printer cover and then you can print and used the printer. Don't forget to turn on first your printer before removing the cartridge.
2helpful
1answer

Put in new ink cartridge -- won't print

Try lifting up the cover. If the ink level is low in a print cartridge, the Print Cartridge Status light stops flashing. If the problem is not related
to low ink, the light continues to flash after the cover is opened. It might be that the new cartridge is defective. Check the connections and see if there isn't anything keeping it from making contact.
0helpful
2answers

How do I change the ink cartridge in my Lexmark x2470

How to Install or Replace the Ink Cartridges in the Lexmark i3 ID: 810 This document does not apply directly to your Lexmark X2470
  1. Make sure that plain paper is loaded in the paper tray.
  2. Ensure that the power light is on.
  3. Open the cartridge door.

    pattlnk_2112005_1715-810_cartridgeinstall1_i3_enfigs.gif

    The cartridge carrier may move slightly, and then return to the loading position.
  4. Push up on the cartridge lever.The cartridge holder springs open.

    pattlnk_2112005_1716-810_cartridgeinstall2_i3_enfigs.gif
  5. Remove the old print cartridge and dispose of it.
  6. Remove the sticker and transparent tape from the new print cartridge.

    pattlnk_2112005_1716-810_cartridgeinstall3_i3_enfigs.gif

    Warning! Do not touch the gold contact area on the print cartridge.

  7. Install the new print cartridge as illustrated below. Insert the cartridge into the carrier slot. Push the cartridge lever back to secure it under the cartridge hook. Press the cartridge lever down until it snaps into place.

    810_cartridgeinstall4_i3_enfigs.gif

    Insert the color cartridge in the front carrier slot.
    Insert the black cartridge in the back carrier slot.
  8. Close the cartridge door.
  9. On the PC, open the Lexmark i3 Solution Center and click Print Cartridges.
  10. Then click Print Cartridge Installation and follow the on-screen instructions to install the cartridges.

Please Rate the solution.

All the Best
Sammy
5helpful
3answers

HP DESKJET 1180C

HP Deskjet 1180c and1220c Professional Series Printer and HP Deskjet 9300 and 1280 Printer - Troubleshooting a Blinking Print Cartridge Light Introduction The Print Cartridge light continues to blink with both cartridges properly installed and the Access Cover (also known as the top cover or lid) closed. Instructions The blinking Print Cartridge light may be caused by a faulty cartridge, the plastic case of the printer being dislodged or slightly out of position (which prevents the Access Cover from seating properly), the Access Cover sensor (also known as the top cover sensor or lid sensor), or by the actuator on the Access Cover. Follow the steps below to resolve the issue.
  1. With the printer turned on, open the Access Cover. The carriage will move out of the capping station and stop at one of the cartridge status icons located inside the printer under the Access Cover. The yellow arrow on top of the carriage will point to one of the cartridge status icons to indicate a good, empty, or faulty cartridge. See Figure 1 below.
    1. If the carriage stops in the cartridge’s OK position, indicated by the happy face in Figure 1, continue with Step 2.
    2. If a problem is indicated with one of the cartridges, remove the cartridge and verify that the cartridge part number is correct. The black cartridge part number is 51645A and the color cartridge part number is C6578A or C6578D.
    3. If the cartridge part number is correct, clean the electrical contacts on the cartridge with a soft, lint-free cloth. Do not touch or wipe the nozzle plate.
    4. If a faulty cartridge is still indicated after verifying the cartridge part number and cleaning the contacts on the cartridge, replace the cartridge.
    5. After replacing the cartridge, turn off and then turn on the printer to clear the cartridge error from the printer's memory. If the cartridge error cannot be cleared, the printer will require repair. If the carriage stops in the cartridge’s OK position, indicated by the happy-face in Figure 1, continue with Step 2. NOTE: The printer checks the status of both print cartridges before printing. Both the black and color cartridge must be functional and installed in the printer in order to print.
    Figure 1: Cartridge status icons c00001225.jpg Icon/Drawing Problem identified by the symbol Solution c00001226.jpg The color cartridge is missing, improperly installed, defective, or the wrong print cartridge is installed. 1. If there is no color cartridge in the cartridge cradle, insert a color cartridge.

    2. If there is a color cartridge in the cradle, remove the color cartridge and firmly reinsert it.

    3. Check to make sure the color cartridge is appropriate for the printer.

    4. If the problem persists, replace the color cartridge. c00001227.jpg The black cartridge is missing, improperly installed, the wrong print cartridge, or is defective. 1. If there is no black cartridge in the cartridge cradle, insert a black cartridge.

    2. If there is a black cartridge in the cradle, remove the black cartridge and firmly reinsert it.

    3. Check to make sure the black cartridge is appropriate for the printer.

    4. If the problem persists, replace the black cartridge. c00001228.jpg The color print cartridge is running low on ink. Replace the color print cartridge with a new color print cartridge. c00001229.jpg The black print cartridge is running low on ink. Replace the black print cartridge with a new black print cartridge. c00001230.jpg None. The print cartridges are working correctly. None. The print cartridges are working correctly.
  2. Close the Access Cover and wait for the printer to initialize. If the Print Cartridge light is still blinking, remove the Access Cover by following the steps below:
    1. Open the Access Cover and hold it open.
    2. Dislodge the Access Cover from the hinges with a sharp blow to the hinge area of the Access Cover and then remove the Access Cover.
  3. Install the Access Cover by following the steps below:
    1. Align the hinges on the Access Cover with the hinge pins on the printer.
    2. Push down firmly on the Access Cover until the hinges snap into position.
  4. Close the top cover and wait for the printer to initialize. If the Print Cartridge light is still blinking, the printer case may be dislodged or slightly out of position. To restore the printer case to the proper position, squeeze the printer by applying pressure to the front and back pressure points shown in Figure 2. Figure 2: Pressure points c00006497.jpg Firmly squeeze the pressure points on the printer case as shown in Figure 3. If the Print Cartridge light continues to blink, continue with step 5. Figure 3: Squeezing the pressure points c00006498.jpg
  5. If the Print Cartridge light is still blinking, push down firmly on the center of the Access Cover (the extra pressure may engage the sensor). If the Print Cartridge light quits blinking, remove the pressure from the Access Cover to see if the Print Cartridge light starts blinking again. Re-apply the pressure to the center of the Access Cover to see if the Print Cartridge light stops blinking again.
    1. If the Print Cartridge light quits blinking with pressure applied, the Access Cover is faulty and should be replaced.
    2. If the Print Cartridge light continues to blink even with pressure applied, the Access Cover sensor may be faulty and the printer will require repair.
Not finding what you are looking for?

254 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...