Canon PowerShot G11 Digital Camera Logo

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Posted on Aug 23, 2011

My Canon G11 accidentally fell right now from the table to the floor and every time I press the on/off button, the lens wont close then a notification would appear of the screen of the camera saying "lens error, restart camera". how can i fix it? is there really a need to bring it to a repair shop or can i do it myself to save costs?

5 Related Answers

Thestreeker

  • 1 Answer
  • Posted on Oct 19, 2007

SOURCE: Lens error, restart camera

Your Camera is full of sand and you can try blowing it out and banging it out. But I'd say it's time for a new camera. Regards Thestreeker

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Anonymous

  • 1 Answer
  • Posted on Apr 22, 2008

SOURCE: Canon PowerShot SD630 LENS WONT CLOSE,LENS ERROR RESTART CAMERA

I have the same problem. How do you restart the camera. I have pulled the battery and SD card, but can't get to a menu screen to restart to camera.

cheenu26

  • 1 Answer
  • Posted on Jun 19, 2008

SOURCE: Canon SD 850 says lens error,

Hi,
I bought a canon SD 850IS before 15 months back and now i'm getting "LENS ERROR". I didnt damage by dropping down or handling roughly and also i didnt used much.when i start my camera it showing LENS ERROR.... Is there any way to fix this issue by my self or should i take to canon service center?
Please help me....
Thanks in Advance,
Srinivasan.G

Anonymous

  • 1197 Answers
  • Posted on Aug 30, 2009

SOURCE: Canon Powershot SX10 lens error

if ur very sure that the battery is fully charged... first we would advice you to change the batteries and see ...... if that doesnt work... the battery contacts may be corroded or bent and hence not making correct contact with the battery
.... sometimes there cud be dust or sand particles in the lens retraction passage... blow out air in those places..... this cud help a great deal.... I was able to fix a similar problem by wiggling the outermost part of the lens.as its trying to go in....
also try Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
if that doest help
Remove the batteries, then remove the memory card. Then install the new batteries, when you turn it on it should come back to life. turn it off, slip in the memory card and turn it on one last time.
if that doesnt help

Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying the above fixes and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.



Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.


regards iversh
if you felt i've spent my time for u... a very helpful rating is appreciated...

t00nz

CameraR

  • 4738 Answers
  • Posted on Mar 20, 2010

SOURCE: Canon IXUS 100IS - 'Lens error, restart camera' message

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try:

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Jerry G.





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http://www.lensbabies.com/index.php?r=GSLBGeneral&gclid=CJSbjPWUrI0CFQqgYgodlz7D1Q chek site you will find diagram
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