Hello,
there is a problem in fixing unit. You can try to reser error code in service mode, but if the error persist after clear, you need to rectify the problem and replace fault component is fixing assy. The problem can be in thermistor, sub thermistor or dc controller pcb, or ... call service!
To reset error code:
while ready to copy/showing the error code:
1) Press the user mode key ( * ) on the control panel.
2) Press the 2 and 8 keys at the same time.
3) Press the user mode key ( * ).
Choose: COPIER>FUNCTION>CLEAR>ERR
Turn off and back on the copier.
Testimonial: "merci...."
SOURCE: Canon image RUNNER 6000 Copier error
A E000001-0000 is a error code for the fuser unit. It means it is not warming up to correct temp. Also, it may show up after a power surge or power lose. You may be able to reset it in service mode.
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