Email the Status log

Step 1: Log into the web-based configuration by typing in the IP address of the router (default:192.168.0.1) in your web browser. Select Admin as the username and type in your password. Leave blank if you have not created or changed your password.

Note: The address 192.168.0.1 is NOT on the Internet. The web-based configuration is built-in to the router.

If the router is already online, you will be taken to the STATUS page after logging in. If this is the case, the router is connected and you do not need to continue with this FAQ.

Step 2: Click the Setup tab and then click Internet on the left side.

Step 3: Click on the Manual Configure button.

Step 4: Select PPPoE (username/password) from the My Internet Connection is drop down menu and enter the following settings:

-Address Mode: Select the Dynamic IP radio button, unless your ISP (Internet Service Provider) supplied you with a static IP address.
-Username and Password: Enter the username and password your ISP gave you. In most cases your username is the same as your email address provided by your internet provider (example: [email protected]).
-Reconnect Mode:Should be set to On Demand
-MTU and Maximum Idle Time: Should be left at the defaults (MTU: 1492 / Maximum Idle Time: 20) unless specifically instructed otherwise by your ISP.

Step 5: Click on the Save Setting button to save the changes.

Step 6: Click on Status tab and Device Setting on the left side.

If you are connected to the Internet; your Cable Status and Network Status will say Connected,you will have an IP Address, Subnet mask, Default Gateway, Primary DNS Server and Secondary DNS Server. If you do not, click on the Renew Button.

1. Log into the router
2. On the configuration page make sure the "clone MAC address" is bulleted or checked.
3. Save settings / restart cable modem.
4. After cable modem restarts then restart the router.
5. log back into the router then go to the status page and make sure you have an outside IP address.
6. Open a browser (internet) to verify you have connectivity.

try to upgrade the firmware of the router.
download the firmware of the router from the manufacturer's web site and upgrade the firmware.
Click Here for more info

Log into your router. Click on home network. Status at a glance box, click on edit settings under wireless settings. Under setting click enable SSID and Wireless network security. Your WEP key is on the side of your router. The number above the second bar code with brackets around it.


Hope this helps you.


To log on to your router type the routers ip address into the address bar. If you don't know it....click start....run...type cmd press enter....type ipconfig /all at command prompt...press enter... look for default gateway address.... type that number into the address bar of your browser.

Try this. It should renew your configuration between your router and your internet provider:

Step 1 Log into the web-based configuration by typing in the IP address of the router (default:192.168.0.1) in your web browser. The username is admin (all lowercase) and the password is blank (nothing).

Note: The 192.168.0.1 address is NOT on the internet. It is the address to the router itself.

Step 2 Click the Home tab and click the WAN button. Dynamic IP Address is the default value, however, if Dynamic IP Address is not selected as the WAN type, select Dynamic IP Address by clicking on the radio button. Click Clone Mac Address. Click on Apply and then Continue to save the changes.

Step 3 Click on Status. Under WAN, Click DHCP Renew. If it does not get an IP address or times out, then continue with Step 4.

Step 4 Power cycle the cable modem and router:

Turn the cable modem off (first)
Turn the router off
Leave them off for 2 minutes**
Turn the cable modem on (first)
Wait until you get a solid cable light on the cable modem
Turn the router on
Wait 30 seconds

** If you have a Motorola (Surf Board) modem, leave off for at least 5 minutes.

Step 5 Follow Step 1 again and log back into the web configuration. Click the Status tab and click the Device Info button. If you do not already have a public IP address under the WAN heading, click on the DHCP Renew and Continue buttons.
If you're still getting no connection to the internet, another alternative (before chucking the router) would be to reset it to factory defaults, and run through the setup process again, from scratch.

Cheers

If changing from a dial-up connection, see warning at bottom. Troubleshooting Steps 1. Connect your computer directly to the modem, without the router. If you cannot access the Internet, contact your ISP. 2. Reconnect the router, modem, and computer as they were before Step 1. Can you log on to the router? If not then: 1. Check that all cables attached to the router and computer are secure. 2. Check the Internet LED is lit. If it is not, troubleshoot light status, as explained in the router manual. 3. Check the LEDs for the ports with cables are lit. If not, move the cable to a different port. If there are still no lights, then troubleshoot light status, as explained in the router manual. 4. Check if the LED on the Ethernet adapter is lit. If it is not, then troubleshoot the adapter, do not continue this document. If the adapter is not NETGEAR's, contact the manufacturer. 5. Power off the router. 6. Power the router on again. 7. If you still cannot log on to the router, then do a hard reset on the router, as described here: http://www.fixya.com/ThreadView.aspx?thi... 8. If you still cannot log on to the router, Contact NETGEAR: http://kbserver.netgear.com/kb_web_files... . 3. Run the router's SmartWizard. This lets the router discover whether you have a static or dynamic IP address, and whether you are using PPPoE to connect to your ISP. (For routers without this utility, go to Step 7.) 4. If a dynamic IP address is discovered, go to Step 8. 5. If PPPoE is discovered, configure your router with the username and password from your ISP. Click Apply to enter the data. Go to Step 8. 6. If a static IP address is discovered, configure your router with this information given by your ISP: the IP address for your router, the address of the ISP's DNS, and the address of the gateway. Click Apply to enter the data. Go to Step 8. 7. If the Smart Wizard does not find an IP address: 1. Power off the router. 2. Power off the modem. 3. Power on the modem. 4. Power on the router. 5. Go back to Step 3. 8. Click Test to access NETGEAR's online test page. If the page displays, then you have Internet access! 9. If the page does not display in a minute, check here: http://www.fixya.com/ThreadView.aspx?prd... . 10. Find out if the modem's IP address can be seen by looking at the Router's Status Page, as described in the manual. If not, then reboot the modem, router, and computer, in that order ? waiting for each to completely reboot before rebooting the next. 11. If the modem's IP is seen, then there is a problem with your browser's settings. Your security may be set too high for the Internet service you are trying to use, or your browser may be configured for a dial-up connection. In Internet Explorer you check this using Tools > Internet Options > Security > Default Level. If the slider is set to "High", change it to "Medium". Click Tools > Internet Options > Connections. If the radio buttons in the center are not greyed out, then settings for a dial-up connection are being used. Warning: If you are a dial-up user converting to a cable or DSL connection, some software will not work when both types of configuration are present. Configuring your new connection may stop your dial-up connection from working. You may have to configure to connect one way or the other.

If changing from a dial-up connection, see warning at bottom. Troubleshooting Steps 1. Connect your computer directly to the modem, without the router. If you cannot access the Internet, contact your ISP. 2. Reconnect the router, modem, and computer as they were before Step 1. Can you log on to the router? If not then: 1. Check that all cables attached to the router and computer are secure. 2. Check the Internet LED is lit. If it is not, troubleshoot light status, as explained in the router manual. 3. Check the LEDs for the ports with cables are lit. If not, move the cable to a different port. If there are still no lights, then troubleshoot light status, as explained in the router manual. 4. Check if the LED on the Ethernet adapter is lit. If it is not, then troubleshoot the adapter, do not continue this document. If the adapter is not NETGEAR's, contact the manufacturer. 5. Power off the router. 6. Power the router on again. 7. If you still cannot log on to the router, then do a hard reset on the router, as described here: http://www.fixya.com/ThreadView.aspx?thi... 8. If you still cannot log on to the router, Contact NETGEAR: http://kbserver.netgear.com/kb_web_files... . 3. Run the router's SmartWizard. This lets the router discover whether you have a static or dynamic IP address, and whether you are using PPPoE to connect to your ISP. (For routers without this utility, go to Step 7.) 4. If a dynamic IP address is discovered, go to Step 8. 5. If PPPoE is discovered, configure your router with the username and password from your ISP. Click Apply to enter the data. Go to Step 8. 6. If a static IP address is discovered, configure your router with this information given by your ISP: the IP address for your router, the address of the ISP's DNS, and the address of the gateway. Click Apply to enter the data. Go to Step 8. 7. If the Smart Wizard does not find an IP address: 1. Power off the router. 2. Power off the modem. 3. Power on the modem. 4. Power on the router. 5. Go back to Step 3. 8. Click Test to access NETGEAR's online test page. If the page displays, then you have Internet access! 9. If the page does not display in a minute, check here: http://www.fixya.com/ThreadView.aspx?prd... . 10. Find out if the modem's IP address can be seen by looking at the Router's Status Page, as described in the manual. If not, then reboot the modem, router, and computer, in that order ? waiting for each to completely reboot before rebooting the next. 11. If the modem's IP is seen, then there is a problem with your browser's settings. Your security may be set too high for the Internet service you are trying to use, or your browser may be configured for a dial-up connection. In Internet Explorer you check this using Tools > Internet Options > Security > Default Level. If the slider is set to "High", change it to "Medium". Click Tools > Internet Options > Connections. If the radio buttons in the center are not greyed out, then settings for a dial-up connection are being used. Warning: If you are a dial-up user converting to a cable or DSL connection, some software will not work when both types of configuration are present. Configuring your new connection may stop your dial-up connection from working. You may have to configure to connect one way or the other.

This answer is for a Dynamic and Static Cable connection (I.E. ATnT-BI, Cox, Adelphia, Rogers, Roadrunner, Charter, and Comcast). Note: Please configure the router with the computer that was last connected directly to the cable modem. Step 1: Log into the web-based configuration by typing in the IP address of the router (default:192.168.0.1) in your web browser. The username is admin (all lowercase) and the password is blank (nothing). Step 2: Click on the Basic Setup tab. Dynamic IP Address is the default value, however, if Dynamic IP Address is not selected as the WAN type, select Dynamic IP Address by clicking on the radio button. Click Save and Restart. Step 3: Click on the Device Status tab and verify that you have a solid link between the router and the modem. If you do not have a solid link between the modem and the router follow the steps below: # Turn the cable modem off (first) # Turn the router off # Leave them off for 2 minutes** # Turn the cable modem on (first) # Wait until you get a solid cable light on the cable modem # Turn the router on # Wait 30 seconds ** If you have a Motorola (Surf Board) modem, leave off for at least 5 minutes. Step 4: Follow Step 1 again and log back into the web configuration. Click the Device Status tab . If you do not already have a public IP address under the WAN Ethernet heading, click on the DHCP Release and Renew buttons. Setup Static Cable Connection Step 1: Log into the web based configuration by typing in the IP address of the router (default:192.168.0.1) in your web browser. The username is admin (all lowercase) and the password is blank (nothing). Step 2: Click the Basic Setup tab. Select the Static IP Address radio button and enter in your static settings obtained from the ISP in the fields provided. Note: If you do not know your settings, you must contact your ISP. Step 3: Click on Save and Restart. Step 4: Click on the Device Status tab and verify that you have a solid link between the router and the modem. If you do not have a solid link between the modem and the router follow the steps below: # Power cycle the cable modem and router. # Turn the cable modem off (first) # Turn the router off # Leave them off for 2 minutes** # Turn the cable modem on (first) # Wait until you get a solid cable light on the cable modem # Turn the router on # Wait 30 seconds ** If you have a Motorola (Surf Board) modem, leave off for at least 5 minutes.

Step 1 Open a web browser and type the IP address of the wireless router in the address bar (default is 192.168.0.1). Press Enter. Step 2 The default username is admin (all lower case) and the default password is blank (nothing). Click OK. Step 3 Click the Status tab and then click Log to the left. This page displays the activity log for your wireless router. The buttons located above the log can be used to perform the below actions: First Page - View the first page of the log. Last Page - View the last page of the log. Previous - View the previous page of the log. Next - View the next page of the log. Clear - Clear (delete) the entire log. Log Settings - Configure advanced options for the activity log.

Step 1 Log into the web-based configuration by typing in the IP address of the router (default:192.168.0.1) in your web browser. The username is admin (all lowercase) and the password is blank (nothing). Note: The address 192.168.0.1 is NOT on the Internet. The web-based configuration is built-in to the router. Step 2 Click the Home tab and click the WAN button. Dynamic IP Address is the default value, however, if Dynamic IP Address is not selected as the WAN type, select Dynamic IP Address by clicking on the radio button. Click Clone Mac Address. Click on Apply and then Continue to save the changes. Step 3 Power cycle the cable modem and router: Turn the cable modem off (first) Turn the router off Leave them off for 2 minutes** Turn the cable modem on (first) Wait until you get a solid cable light on the cable modem Turn the router on Wait 30 seconds ** If you have a Motorola (Surf Board) modem, leave off for at least 5 minutes. Step 4 Follow step 1 and log back into the web configuration. Click the Status tab and click the Device Info button. If you do not have a public IP address under the WAN heading, click on DHCP Renew and then click Continue. It may take a few minutes to obtain an IP address. Static Cable Connection The instructions below are for users who were given a static IP address from their ISP (Cox Business, TDS DSL, PacBell Business, Interbaun, InReach, Inficad, FlashCom, DCAnet, and Cavalier). Step 1 Log into the web based configuration by typing in the IP address of the router (default:192.168.0.1) in your web browser. The username is admin (all lowercase) and the password is blank (nothing). Step 2 Click the Home tab and click the WAN button. Select the Static IP Address radio button and enter in your static settings obtained from the ISP in the fields provided. If you do not know your settings, you must contact your ISP. Step 3 Click on Apply and then click Continue to save the changes. Step 4 Click the Status tab and click the Device Info button. Your IP Address information will be displayed under the WAN heading.