My sony handycam DCR-HC21 video camera's touch screen just stopped working. How much would it cost to repair this? I believe it could be a problem with the flex cable or the lcd.

This is usually caused by a defective LCD module or a defective flex cable that connects the LCD to the camera. I recommend replacing them both at the same time. The LCD / Touchscreen module is no longer available from Sony at an reasonable price for this Model. However, I have a limited supply of them in stock as well as an aftermarket supplier with hundreds of them.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have it repaired, please click HERE for a directory listing that suits your needs.

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Hi Alisa,

You have broken fine flex cable between your screen and board/PCB causing your touch screen ****** to work. So first of all you need to replace the cable first with new one.

Regards

This is usually caused by a defective LCD module or a defective flex cable that connects the LCD to the camera. I recommend replacing them both at the same time. The LCD / Touchscreen module is no longer available from Sony for this Model. However, I have a limited supply of them in stock as well as an aftermarket supplier with hundreds of them.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com.

The most likely cause for this is a damaged or defective flexible ribbon cable that connects the LCD to the camera body and can be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired by a qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com.

Tape mechanism problems can be quite complicated. This will require disassembling the camera to repair the tape mechanism and can be done fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired by a qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com.

The most likely cause for this is a damaged or defective flexible ribbon cable that connects the LCD to the camera body and can be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired by a qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Change the LCD cable or flex

problem in f PCB

Hi there,
The problem you have on your Handycam is the flex cable FP-835.
You have to open the camera and change the cable.
It´s very easy to change.

try alamocamera.com for repairs