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Posted on Aug 22, 2011
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Washer code F11??? I have a Kenmore Elite front loader

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Jeff Hagner

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  • Contributor 25 Answers
  • Posted on May 26, 2014
Jeff Hagner
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The F11 code is caused by either a CCU failure or an MCU failure...here's how to tell:

If your machine starts a cycle and the water fills but the drum NEVER turns, your MCU is bad...it's most cost effective to buy a refurbished one and you can get them on eBay for $99 all day long.

If your machine makes it most of the way through a cycle but throws an F11 code during the rinse or spin, your CCU has the relay solder / vibration problem...and I can fix that for $65.

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=181300988546

Dan Webster

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  • Kenmore Master 8,221 Answers
  • Posted on Aug 22, 2011
Dan Webster
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F11 Serial communication error
Communication between the Central Control Unit (CCU) and the
Motor Control Unit (MCU) cannot be sent correctly.
Possible causes/procedure:
1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and
Central Control Unit (CCU).
3. Check the drive system for any worn or failed components.
4. Plug in washer or reconnect power.
5. Verify CCU operation by running a Diagnostic test or any
cycle.
Washer code F11???  I - themobilian_2874.jpg

Service manual and more HERE

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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Related Questions:

0helpful
1answer

WHAT MEANS ERROR CODE FOR MY DRYER MACHINE F11?

if its a Kenmore model then this message says that the button control board has lost sight of the main control board , but its been my experience that this maybe able to be reset and it may never come back or it will not reset and the control board will need replaced (50/50)


cycling power may reset this
Jan 30, 2016 • Dryers
0helpful
1answer

Whash machine

The symptoms are pretty specific for the F11 code on the Whirlpool Duet front loaders and clones (Kenmore Elite and KitchenAid):

If the washer starts to fill but the drum NEVER moves, your MCU is bad

If the washer runs through most of a cycle and then gives the F11 before (or during) a rinse or spin cycle, then you have the CCU relay problem.

If you are interested in having me repair your CCU for you, I offer that service on eBay (website coming soon). My username there is "jhagner"

Thanks
3helpful
2answers

We have a Kenmore Elite Quiet Pak 4 Washer that we have had for 5 years. It has been flashing F11 and DL back and forth for months. We had a tech come out (not sure he knew what he was talking about) and...

The symptoms are pretty specific for the F11 code on the Whirlpool Duet front loaders and clones (Kenmore Elite and KitchenAid):

If the washer starts to fill but the drum NEVER moves, your MCU is bad

If the washer runs through most of a cycle and then gives the F11 before (or during) a rinse or spin cycle, then you have the CCU relay problem.

If you are interested in having me repair your CCU for you, I offer that service on eBay (website coming soon). My username there is "jhagner"

Thanks
2helpful
1answer

What does the f11 code on a kenmore elite he3 washer mean

A bad CCU (main control circuit board) will cause this F11 problem 90% of the time
0helpful
2answers

I keeg getting the dreaded F11 anf DL code!

Hi,
The following list of codes indicates an electronics communication problem with the washer:

Duet HT® washer - F01, F03, F06, F11, F23, F24, F27, F28, F29, F30, F31, F32, F35, F42, F61, F62, F63, F64, F65, F70, F71, and F99
Duet® washer - F05, F07, F09, F10, F11, F13, F14, F15, F21, F22, and FdU
Duet SportTM washer - F01, F11, F23, F24, F27, F28, F29, F30, F31, and F33
PLACEHOLDER FOR ART
To remove the error display, press Pause/Cancel twice.
If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, then call for service.

Take care
0helpful
1answer

I have a kenmore elite he3 front loader washer. it gives me a f11 code when i attempt to wash a load.

F/11 is serial communication error code. It means the communication between the central control unit (CCU) and the motor control unit (MCU) is not good. Possible causes include worn or failed drive system components, faulty CCU or MCU, broken wiring harness, faulty drive motor, or faulty wiring harness connections in the CCU, the motor, or the MCU.
0helpful
1answer

TROULBING SHOOTING FOR A FRONT LOADER KENMNORE ELITE 31T

check the screans on your water valves lf is a long fill Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit
(MCU) cannot be sent correctly.
Potential Causes
• Check Wire Harness connections to the MCU, the motor, and Central Control
Unit (CCU)
• Check the Drive system for any worn or failed components
• Check MCU
• Check CCU
• Check Motor
• Check Wire Harness thats the f11 error now if you pull the top off the washer you will find atech sheet in an envelope with troubleshotting procedures
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