John_do1
With most MP3 players they can double as external USB drives too. So if there is files on the player that are not supported then you will not be able to see the files on the player.
What file format are the files in an what format are you trying to convert the files over too? This will help me see where the issue is. Also note if the files are in a non standard codex this can also cause a problem too. So also let me know where you are getting the files from.
There also may be a firmware issue with your player. Some of the early verisons of the players do not support alot of formats. The link below will show you what is supported.
http://kb.sandisk.com/app/answers/detail/a_id/193
Let me know if you have any more problems or questions
Issken
http://www.fixya.com/users/issken
john_do1
It sounds like there still may be a formating and/or DRM issue with the file. I would like you to right click and select properties then select the Details tab. This will allow you to see all the info on the file. If you can reply with all the detail info this will help me see where the problem might be.
Isskenhttp://www.fixya.com/users/issken
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Hi there,
Have you tried looking at the files on a computer to make sure that they are there?
Or maybe you can also try removing the files from the folder to make sure that the player recognizes them.
If you can try to move the files to a pc then format the SD card and put the files again check if that will work.
Make sure that the music files and the videos are file types that can be recognized by the player usually .mp3 for music and .avi or .flv maybe .mp4 for video files.
Hope this helps!
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Hi,
The files work fine on the computer. Files have to be converted to work on the e250, does this apply to files on sd cards? if so, how can this be accomplished?
I removed the video from the folder but it still does not work. However if I attach the e250 to the computer everything works. I will try some file types you mentioned and see if that works. All files have to be converted by using windows media player for the e250 but it cannot convert the video i am trying to get it to recognize. The files are on the sd card.
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