Question about Kenmore Front Load Washer

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We have a Kenmore Elite Quiet Pak 4 Washer that we have had for 5 years. It has been flashing F11 and DL back and forth for months. We had a tech come out (not sure he knew what he was talking about) and said the main control board was bad. How can we get to the main control board to look at the part # and order the right part for replacement.

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The symptoms are pretty specific for the F11 code on the Whirlpool Duet front loaders and clones (Kenmore Elite and KitchenAid):

If the washer starts to fill but the drum NEVER moves, your MCU is bad

If the washer runs through most of a cycle and then gives the F11 before (or during) a rinse or spin cycle, then you have the CCU relay problem.

If you are interested in having me repair your CCU for you, I offer that service on eBay (website coming soon). My username there is "jhagner"

Thanks

Posted on Feb 19, 2014

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  • Kenmore Master
  • 19,396 Answers

Hi.

DL means door lock error. The code is consequence of machine stopping with F11 code.

F11 is motor tachiometer error. If the motor is OK the error is often caused by a defective motor control module. Here also an alternative theory.

Try disconnecting power by tripping circuit breaker or by disconnecting power cord. If the error comes back when you restart the cycle, then the appliance must be tested and repaired as explained above.

Regards.

Ginko

Posted on Aug 19, 2011

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SOURCE:

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Posted on Jan 02, 2017

Anonymous

  • 2 Answers

SOURCE: kenmore elite he 4t washer

I have the he4t and everytime I wash I get an f02 error. The washer wont drain and spin unless you cancel and restart the washer. What can I do to fix this?

Posted on Oct 17, 2008

Anonymous

  • 1 Answer

SOURCE: kenmore elite quiet pak 4 ''suds'' error

I also gots suds error and then "F"?
my clothes were soaked....i can't get the machine to drain now????

Posted on Jan 09, 2009

Stephen Vester

  • 12 Answers

SOURCE: dL F this is flashing on my Kenmore Elite HE4t

Try this site:

http://adsisecurity.com/KenmoreWasher.htm

Posted on Nov 20, 2011

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1 Answer

My washer shows me the F 11 message and it won't start up right away I pushed the start botton then wait and it will start back up but it will spin then it will show me that F 11 message again. Also it...


The shaking probably shook a harness connection loose.
F11 Serial communication error
Communication between the Central Control Unit (CCU) and the
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Possible causes/procedure:
1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and
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5. Verify CCU operation by running a Diagnostic test or any
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