Hi
Dosage lever or knob (small knob in the bean hopper) is to the max positive and the brew unit can not
compress the coffee, so the machine dumps it into the dredge drawer to
prevent breaking the machine. Reduce the amount by 1 click back from the
full positive, and that should take care of the problem.
Another thing that can cause this is the grind is too coarse or the
grinder has come apart. The grinds should look like coarse sugar.
PS. It will usually work if the brew unit is clean, but when it is used once it will go back to dumping dry grounds.
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