It is unusual for both rear doors to have this problem. If they are seldom used they can "stick" however. If you have power door locks and you can see the knob moving when the switch is pressed, chances are the doors are not locked when "unlock" is pressed.
Make sure they are unlocked by pulling up firmly on the lock knob by hand. If that fails, the doors may just be "stuck". Have you tried pulling the inside handle and pushing outward on the door from the inside while a helper lifts the outside handle and pulls outward.
If the doors have "child safety locks" you should only be able to open door from the outside when the safety lock is on.
575 views
Usually answered in minutes!
×