I have a snom 370 voip phone with the plantronics cs70 headset but there's a bad echo on the callers end so i got the snom wireless headset adapter but i don't know how to connect it. i also have the lifter for the headset. it seems i don't have any more places to plug anything else into

Sorry Nancy but you can't connect a CS70 to a ps3. What Plantronics has available exclusively for Playstation 3 is the Gamecom P90. It's a bluetooth headset.

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It sounds like you may need to re subscribe it.

Here are some links to help you:

Plantronics CS70 Subscription Pairing Instructions

Resetting Plantronics CS70 Wireless Headset

Plantronics CS70 User's Guide

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Oftentimes there may be interference from other bluetooth devices on the phone. Disable them first, disconnect the battery from the phone for 30 seconds (helps to reset) and follow the pairing instructions from the link below.

Plantronics Voyager Pro User's Guide

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I would suggest resubscribing your headset to your base and see if that makes a difference. I am including the link for the re-subscription below.

Re-subscription Instructions

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Check the compatibility setting on the left side of the Plantronics CS70 base, number "1" should be in the 3 O'clock position. Also check the cable connections, unplug and re-plug the cables. If the headset is dead, then the internal battery may be worn out and it may need to be replaced. The headset replacement model is 72910-01. Below is a link for the user guide to help with the compatibility settings and adjustments, as well as a link to the newer Plantronics headset that replaced the CS70.

Plantronics CS70 User's Guide

Plantronics Replacement Model 72910-01

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Please see the link below for the User's Guide.

• Headset is muted. Long press (3 sec.) the volume down button on headset to unmute the microphone. See page 16.
• Improper positioning of voice tube. Try various other positions.
• Voice tube may be clogged. Remove voice tube and test to see if callers can hear you without it. If they can, then replace the clogged voice tube. See page 18.
• Speaking volume is too low. Increase the speaking volume by
adjusting the speaking volume minor adjust buttons on the base unit as described on page 16. If the volume is still too low, select another speaking volume major adjust setting as described on page 16.
• Incorrect configuration dial setting for your phone. Try other
phone configuration dial settings on the base unit. Ensure the
selected number is in line with the position indicator. See page 14.

Plantronics CS70 User's Guide

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You are using a Jabra Electronic Hook switch with a Plantronic's headset, they are not meant to go together. Depending on what phone and model you have would depend on the EHS that you would need.

Plantronics HL10 Handset Lifter

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The CS70 Voice Tube should pull straight out. To see a picture, click on the following link, scroll down to "Additional Information", click on "CS70 Wireless Headset User Guide" and scroll to page 18:
Plantronics CS70 Wireless Headset
You can also find the replacement tubes by clicking below:
Plantronics CS70 Replacement Voice Tubes #72907-01
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The CS70 headset only has the ability to mute a call. If you're phone is being put on hold when using the unit, you need to check and see how everything is configured. The user guide below will help you make sure everything is connected correctly.

Plantronics CS70 User's Guide

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Echo is usually caused by the transmit (speak) level on the unit being set too high.

1. First, try lowering the volume of the telephone. If you still hear an echo, adjust the volume of the headset itself.

2. The master transmit controls of the headset are the ABCD switch settings on the bottom of the base. A is the lowest and D is the highest setting.

3. You can fine tune this setting with the plus (+) and minus (-) buttons on the back of the charging base.

4. If this doesn't fix the echo, try moving the configuration dial on the left side of the charging base. The recommended setting for most phones is 1.