How to remove my post from fixya? my email appears there?

Why are you posting this to FIXYA dot com?? We are not Comcast. This site has 11 million viewers a year, so to save you getting 3 million spam emails, I have removed your requested email address from the post.

Try here instead Xfinity / Comcast

Xfinity Customer Service - Contact Us

https://www.xfinity.com > support > contact-us
Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.
‎Important Information For... · ‎Let's discuss creating a... · ‎Find an Xfinity Store

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Fixya is free. Sixya is not. You are posting in Fixya and may query. When volunteers answer questions, an email link is sent to the user's email to notify them. If you are not signed in as you, then the link goes to the mailbox of whomever you are signed in as. You appear to be currently signed in as your mother. That means any reply link is sent to your mom's email address. If would make more sense to have your own account so you would get the notification in your own email and not have to be logging into your mom's email account to learn if you had gotten an answer. Also, remember that any postings in Fixya are replied to by volunteers in disparate geographic locations. You might address the original respondent in a comment field but that person is unlikely to see your comment if you only post a new query in Fixya.

You can ask your question anonymously on Fixya, which means that your name will not appear on the site, only the question you are asking.
*Please note that you still need to register to the site to have your question posted.

Go to Fixya .com and click the "Ask a Question" link at the top and follow the on-screen instructions.

*Make sure to check the box "Ask Anonymously"

We recommend:
*Adding as many details to the question as possible including; category, model and brand.
*Do not post personal information such as email or phone number
*Post your question in ENGLISH

Hi Jeff,

When your problem receives a solution you will be notified in a few different ways:

1. An email alert will be sent to the email address you registered with.
2. An alert will appear at the top of the website if your browsing the website or the next time you visit Fixya.
3. After signing in you will also see a new post on under the all activity section on your homepage.

Hope that helps and welcome to Fixya!

This appears to be your first post on FixYa. To whom have you been sending messages? On what device are you not receiving emails or messages?

If you wish to remove one of your posts, please contact us directly at: http://www.fixya.com/contact
Lauren's email is no longer valid

If you want to stop receiving emails or notifications about a question you posted you can do that one of two ways:

To "Unfollow" Only One Problem

1. Click the Edit button next to your name.
2. Click the My Problems tab to the left of the screen.
   
3. Here you can select "Unfollow" on each of the problems you no longer wish to be contacted about.

To "Unfollow" All Problems & Solutions

1. Click the Edit button next to your name.
   
2. Select Emails to the left of the screen.
3. Select Unfollow, to unfollow all problem and solutions you are currently notified about.

Change email Settings: Choose to stop receiving all e-mails from FixYa except forgotten password requests and support e-mails.

1. Click the Edit button next to your name.
2. Select Emails to the left of the screen.
3. Select "Do not send me any more emails from FixYa"

If you wish to delete a question you posted, you will need to contact the FixYa Support team explaining the reason for removal. Either email support at [email protected] or fill out the support email form here.

Hello Ron Soraisam,

If you have mistakenly posted your email address in your solution, kindly send the link of the solution to our Community Manager (Lauren) so that she can remove the email address from the solution.

Here is her email address: [email protected]

Thanks and wish you all the best.