HP 2175 all in one. I have a carriage jam that will not clear. There is no paper jammed anywhere. I have been through all that and I have tried all the reset options but nothing works. But I notice a thin clear ribbon inside where the printer heads are has come loose. What is this ribbon for and how do I reattach it (to the left side of the printer)?. I reattached it to the left side and it stayed for a while but it is very slack and comes off again. I assume this thin clear ribbon serves a purpose - but where does it go? Does it feed behind the printer heads? Is it suppsoed to be slack? I cannot find anything to describe this ribbon anywhere. This carriage jam started after a power failure. I initially had the problem with the scanner failure. I was able to clean the scanner glass. That problem of the clicking sounds for the scanner have stopped. But now I have this problem. Help!

SOURCE: psc 2175 carriage jam

Hi,

I understand that you are receiving Carriage jam error.

Please follow the below given instructions to get the issue resolved.


Here is the web document:

================

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00309142&cc=us&lc=en&dlc=en&product=90809&dlc=en&lang=en

================

Just copy and paste the entire link into the Internet browser's address bar and press enter.

Please remove the All-in-One Printer from the Power Surge Protector and plug it directly into a wall Power outlet, as the surge protector may not provide enough power to printer.

Let us power cycle your All-in-one to remove any static electricity in your All-in-one.

Please perform the step given below to power cycle the unit after removing the print cartridges from the printer:

1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB cable from the computer.
2. Wait 30 seconds.
3. Plug in the power only
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the USB cable from the all-in-one to your computer.

Please try installing the below patch and check for the result:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-14037-3&lc=en&cc=us&dlc=en&product=90809&os=228&lang=en


Just copy and paste the entire link into the Internet browser's address bar and press enter

If the issue persists, try resetting the All-in-one to factory defaults by following the below given instructions:

Note:
A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold Cancel and the Right Arrow while plugging in the power cord.

Continue holding until it displays S Full Reset message in the front panel of the All-in-One.
This should resolve the issue.

Regards,
Lawrence

SOURCE: HP 1000C inkjet

plastic ribbon is "encoder strip"
encoder strip fitted in carriage block unit

SOURCE: carriage jam message

SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.
Make sure that the product is turned off. 
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.

for more information please go to below link>>

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en

Thanks for using FixYa.

SOURCE: paper jam will not clear

Hmm thats happens me too

Clive

• 4362 Answers
• Posted on Apr 25, 2010

SOURCE: "clear carriage jam" message

Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.
And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks