Sentry Fire-Safe Media File - SEN6720 Logo
Posted on Aug 13, 2011
Answered by a Fixya Expert

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I can not opoen may 5054 cisco I have the keys but I left my combination numbers inside I had the number copied but now I can open it I have been trying many times and I dont know if I have to give it some time between I try again

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  • Master 10,515 Answers
  • Posted on Aug 13, 2011
Anonymous
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Hi,

You are in luck! Sentry owners have had this dilemma before (with all of the passcodes and other numbers we have to memorize in our lives--it's a wonder we can remember our phone number!). The Sentry website provides safe owners the opportunity to recover their combination by doing the following:

https://www.sentrysafe.com/customerCare/retrieveCombination.aspx

Request your combination by mail by preparing a written statement of ownership witnessed and signed by a notary public (who must have different last name than your own) and sending in $12 (check or money order, no cash)

Also indicate on the statement the serial number from the white label located on the outside of the safe. Do not send the Underwriters Laboratory number from the inside of the safe door.

Send the notarized statement with all of this information to:

Sentry Group
Department 200
882 Linden Avenue
Rochester, NY 14625

If by chance you registered your safe on Sentry's website, you can sign in with your user name and password instantly recover your combination.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

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Good morning, I have a Brinks Safe model 5054 and my key and combination was stolen. how do I get another combination and key and change the combination

Locate the model and serial numbers on your safe and write them down. ...
Write down the key number for your safe. ...
Contact Honeywell customer support at 877-354-5457. ...
Explain your situation to the representative and provide them with the safe identification information and your contact information.
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Here is the turning sequence:
General Turning Sequence Instruction NOTE SAFE MODEL 5054/5055/5059/5080/5081/5084/5111/5190/5195/5575/5700/5702.

Combinations consist of FOUR (4) positions (numbers).
BEFORE YOU START
Before you begin, please clear all settings by turning the dial CLOCKWISE (to the right)
three times. We also recommend to try the procedure with your safe door open first. Then
follow these steps:
TURNING SEQUENCE
1. Start the dial on 0 (zero).
2. Turn the dial to the RIGHT, passing your first combination number FOUR (4)
times and stopping at that number on the fifth time around.
3. Turn the dial to the LEFT, passing your second combination number TWO (2)
times and stopping at that number the third time around.
4. Turn the dial to the RIGHT, passing your third combination number ONE (1) time
and stopping at that number the second time around.
5. Turn the dial to the LEFT, to the last combination number and STOP.
6. Insert the key in the cylinder lock and turn RIGHT to open.
Your safe should now be opened.
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LOST COMBINATION - BRINKS SAFE 5054

You can mail a notorized letter, requesting a combination...include model and serial number...mail to Sisco, 2835 E, Ana Street, Compton, CA 90221.....or fax it to 310-638-3489. I had the same problem and found out thru a Brinks website.
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Brinks fire resistant safe model 5059 instruction manual

To bad you dismantled. Here is the turning sequence:
General Turning Sequence Instruction NOTE SAFE MODEL 5054/5055/5059/5080/5081/5084/5111/5190/5195/5575/5700/5702.

Combinations consist of FOUR (4) positions (numbers).
BEFORE YOU START
Before you begin, please clear all settings by turning the dial CLOCKWISE (to the right)
three times. We also recommend to try the procedure with your safe door open first. Then
follow these steps:
TURNING SEQUENCE
1. Start the dial on 0 (zero).
2. Turn the dial to the RIGHT, passing your first combination number FOUR (4)
times and stopping at that number on the fifth time around.
3. Turn the dial to the LEFT, passing your second combination number TWO (2)
times and stopping at that number the third time around.
4. Turn the dial to the RIGHT, passing your third combination number ONE (1) time
and stopping at that number the second time around.
5. Turn the dial to the LEFT, to the last combination number and STOP.
6. Insert the key in the cylinder lock and turn RIGHT to open.
Your safe should now be opened.
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