Canon PIXMA MP830 All-In-One InkJet Printer Logo
Posted on Aug 12, 2011
Answered by a Fixya Expert

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My Canon MP830 is having a problem printing from the black ink tank PGBK 5. It skips leaving wide horizontal blank lines on the printout. The test page for this cartridge looks fine for the top half, but bottom half is blank. It seems that it may be printing fine in one direction, but blanks in the other. Is this a possibility? Is this an electronic problem? What might be the fix?

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Subair Achath

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  • Expert 181 Answers
  • Posted on Aug 12, 2011
Subair Achath
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Joined: Aug 09, 2011
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Clean cartridge and cartridge contacts with pencil eraser

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0helpful
1answer

Canon mp830 cannot print is printing only in color. Put in new black BK8 and PGBK5, but just prints blanks

Could have ruined the head from not proper cooling from the ink supply.
Try to clean the head using 8 oz. hot water (preferably distilled) and 1 oz. ammonia.
Make sure the intake ports are submerged for 30=45 minutes. Dry the head completely and re-install.
Gently tap the PGI5 BLK on a towel and make sure ink comes out.
If so do a deep clean and a head alignment page.
If nopt you may need a print head that I can supply.
Thank you fo0r using Fixya
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It leaves a black 1/4

See Craig Gillette's answer from Feb21,2010. That's your problem too.
0helpful
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The color is not printing correctly. Things are coming out mostly pink or yellow. I tried the MAINTENANCE tab. The nozzle check showed that the top section (PGBK) looked good. The second section (C)...

The printhead has either become too clogged to flush out with with the internal cleaning operation (which uses a LOT of ink), OR, the nozzles are not firing. If after several cleaning operations there is still no significant improvement, you will need to replace the print head. I see this frequently with Canon and Epson, and Brother inkjet printers. Usually, it is due to leaving the printer idle for too long, or removing a cartridge and not replacing it right away. The air gets to the residual puddle of ink in the head and dries it.

You can find the replacement print head by Google searching "MP830 print head". Prices can vary from around $70 - $90. Changing it out is fairly simple. You only need to lift a lever that holds the head in place. Make certain that it is squarely seated, and then run a few pages of a color document, or do a couple of standard cleaning operations to "prime" the head.

Make sure the hed is NEW and not used or "refurbished". Here is one source on eBay that sells it for $78.00:

http://compare.ebay.com/like/330643273134?var=lv&ltyp=AllFixedPriceItemTypes&var=sbar&_lwgsi=y
1helpful
1answer

Printer creates horizontal lines across paper that are either blank (no ink) or skipping/sliding looking blurring and distorting the text in that spot. This has been going on for a month. Changing...

The print-head is like a paint-brush -- brush sideways across a white-coloured wall, and you should get a wide "band" of paint. If only half of the paint-brush has paint on it, then only half of that "band" on the wall will get painted, leaving a horizontal strip of white showing through.

So, launch the Canon software that is installed on your computer, and run a few "print-head-cleaning" cycles, to unclog those ink-jets that are _NOT_ shooting the ink onto the paper.
0helpful
1answer

Does not print black. ink tank indicates full and

Black printer ink in Canon Printer may fail to be recognized by the printer. Most times an error message will be sent indicating that something is wrong with the black print cartridge. Sometimes the printer may accept to print with the black ink, but the printouts may have horizontal lines and very illegible letters. In such a case a manual cleaning of the print head should be carried out. In doing the manual cleaning, one should spray Windex heavily on paper towel and wipe off the surface of the print head.

http://en.kioskea.net/forum/affich-40171-printer-not-printing-black
0helpful
1answer

No blank ink being printed or received by fax.

the m/c needs the 5 tank for faxes!Is it a canon cart?The head might be blocked!Go to your printer properties and under maintanace do a deep clean!!Good luck!!
9helpful
1answer

Canon MX850. Print blank after ink changes. The black ink, PGBK-5, ran out so I replaced it with a cheap generic ink tank. But it didn't work, nothing print, not even color copy. I thought the ink is bad...

That is a common problem on all Canon printers, the purge assembly on the right where the printhead parks, has a pump inside and hoses that go to the filters and ink absorbers. When that unit goes out you need a replacement. A job best done in a shop. When the printhead is not cleaned and primed properly you get blank pages no matter how full the inks are.
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1answer

All of a sudden my Canon MP830 is printing only very light, unclear very light black lines on the chapter of my dissertation I am trying to print. All the ink tanks are full & I've done 2 deep...

Doesn't matter if the ink tanks are full. They may also have dry ink on headers. You could try to draw a black rectangle in MS Paintor any other software and try to print it at the best quality. You also could try to remove the black cartridge and see if it leave a ink stain on a absorbant paper (like a napkin). If does not leave a ink stain it means that the ink is dry.

If this is the case you may try to boil some water. When the water is boiled take it away from the fire and sink the cartridge into the boiled water and keep it there until the water cool down.
0helpful
1answer

#5 black ink cartridge skips through the middle occasionally

Replacing the print head
The print head may need replacing if, after all print head and ink tank troubleshooting has been performed:

  • The nozzle test appears broken or to have horizontal white streaks.
  • One or more of the colors is missing from the Nozzle Test.
  • The colors are incorrect on the Nozzle Test.
  • A print head error is indicated on the unit.
  • The printer powers off when the print head is installed.
I hope it helps!!!
2helpful
1answer

Trying to reset chip on refilled ink tank on CANON MP830

Looks like Fillserv.com has a chip resetter for the CLI8 color cartridges, but I don't know if that unit will reset the big black PGBK cartridge in the MP830.

I’m happy to assist further over the phone at https://www.6ya.com/expert/chad_65e28e99f5372e81

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