After the water cycle is done, the washer starts washing but water leaks from the lint rack at the bottom of the washer. It seems more like it is emptying from there. Another problem is that in the tray that we put the softener, water stays in there. In the manuel they say that we can pull it out but in our washer we can't do it.N.B.: I have change the water pump but it did not solved it.Thank you,Jean Emard

SOURCE: fabric softener won't empty

as you have said you have cleaned out all of the soap drawer a good place to start is assume the problem could be the water supply solenoid, the water not getting through, remove power plug, the lid, and test the solenoid for open circuit, and replace if needed, if this has helped please rate me

SOURCE: Fabric Softener remains after load done

You should make sure that your inlet to the machine flows with rather good pressure. I tell u this for your soft tray requires water, also your rinse.

Ron Coons

• 2651 Answers
• Posted on Mar 09, 2008

SOURCE: Whirlpool Frontloader - the bit

you can remove the top cover of the washer( 3 screws alongside the top rear of unit) and top will slide back and off, the dispensor is right there with sort of a tear drop shaped cam and lever.Make sure thats in tact. start the washer , and youll see it cycle foward and back if broken youll need to replace the part, dont think the line is blocked (if it was youd get fabric softener overflowing out front), im thinkin the water never gets to that area of dispensor. id start with the lever system

Barry Coates

• 3463 Answers
• Posted on Dec 13, 2008

SOURCE: Fabric Softener tray blocked

You need to remove compartment from the m/c, and thoroughly clean every part, particularly the conditioer compartment and the piece inside it.

SOURCE: Bosch Washing Machine Softener Tray not emptying

You need to replace the cold water inlet valve. If the machine is older than one year it may be clogged on the side that moderates the cold water to the bleach and softener compartment. Replacing the valve fixed the problem. During the cycle when the softener dispenser fills it should fill quickly and no or little water should be seen in the soap dispenser area. If a lot of water goes into the soap dispense and little into the softener area the valve is clogged.