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Posted on Aug 11, 2011
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Brand new out of the box Dell 560 set everything up and plugged in the speakers to the USB and the jack in the back and nothing no sound. the speakers are on, but the machine says no device detected. Plugged in headphones and they work fine. what is the issue?

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Brian Sullivan

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  • Dell Master 27,725 Answers
  • Posted on Aug 11, 2011
Brian Sullivan
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Joined: Jul 19, 2010
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If your computer came with a motherboard disc the sound drivers could be on it
click start control panel administrive tools computer management device manager scroll to sound,video and game controllers you might see a yellow question exclamation mark? ! or a red X Right click to reinstall drivers
click start control panel sounds and audio,volume,advanced,speakers make sure you have selected the
(((appropriate speakers))) also audio you will find 3 drop down lists make sure you have the correct settings there
also
click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick it
if his does not fix the problem
click start control panel sounds and audio devices you can adjust the volume there also select speaker volume you can change your settings there you can also tick in the box place icon in taskbar for any further volume control settings you will need to right click on the volume icon system select adjust volume

click start control panel sounds and audio,volume,advanced,speakers select the appropriate speakers from the drop down list or navigate to the device manager scroll to system devices + to expand,system speaker right click properties then select use this device (enable) also you might check
the speakers plug/outlet is usually at the back of the computer you will have to open up the computer to check the lead attached to the rear of the input plug make sure the connection is good
try cleaning your computer of dust using a fine air blower from a compressor making VERY sure that there is no MOISTURE in the air line specifically around the sound card and the CPU central processing unit dust causes static to build up in a computer hope this helps

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Dell speaker connection color code needed

  • *Turn off your Dell laptop.

    *Connect speakers to the speaker control box. The speaker control box varies depending on the speaker system you have. Two-speaker systems will have a female jack on the back of one speaker that you plug the other into the second speaker. If your system has a sub-woofer, all of the other speakers will plug into it. The connecting cords are color-coded to the jacks on the back of the control box.

    *Plug an audio cable into the "Audio-In" port on the back of the control box. If the audio cable is color-coded, it will be green.

    *Plug the other end of the audio cable into the headphone jack on your laptop.

    *Plug the speakers' power cord into a surge protector to protect your system from power surges. *Plug the surge protector into a wall outlet.

    *Turn on your speakers and set the volume at a medium level. Be prepared to turn the volume up or down after you turn your laptop on.

    *Turn on your laptop and confirm that sound is coming from your speakers.


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    Good luck






  • 0helpful
    1answer

    I have no sound on my dell optiplex 560. i'm using linux but was the same with xp

    If you do not have sound on 2 different operating systems then make sure everything is plugged in correctly and powered up. Make sure your speakers are on and the volume is turned up. the problem is pointing to the card or speakers if 2 operating systems cannot make sound.
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    I have sound if I plug in headphones (USB port) but nothing from speakers.

    usb port?!?

    is this not getting plugged into the audio out? 3.5mm jack?

    if your plugging headphones into USB port -not a 3.5mm audio jack they have there own sound card (technically)

    and your sound card in the computer might not even be working
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    Computer speakers do not work on new Dell computer

    Check Bios settings to be sure audio is enabled, then go to control panel, click on sounds, and make sure sound is not muted
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    Speakers not working, but cables all plugged in...

    You might have to reinstall the software that came with the speakers since you had to wipe your computer clean when the virus was on there. The speakers will not work until the software is installed back on your computer.
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    Rear speaker not working

    If you did the 5.1 sound test and the rear speaker works, sometimes you have to see in your software speakers settings,probably you need to change to 5.1 speakers
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