Can't convert video

Google a program called
Video Download Studio
then you can use it FREE download video or audio form YouTube, google, metacafe, redtube, dailymotion etc. attention: download function is no need to register
you can also use it to convert video to audio, video to video, audio to audio.
use it convert video to mp3 mp4 for your iPod
tutorial;
http://www.downloadvideos-convert.com/how-to-use

Download the converter after you run the link below ....Put check next to converter/firmware update/Manual download...Go to your start menu programs go to sansa choose Sansa updater follow instructions.......(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) here is the link After installation connect your sansa......
Also make sure you are connected to a 2.0 usb the back of the computer is best (the motherboard).... USB mode located on the sansa if asked to change to MSC goto menu press enter scroll to settings press enter scroll to usb mode press enter scroll to msc press enter press menu.....Connect should auto start sansa software..... Sansa software/driver Updates firmware follow instructions Downloads manual Downloads converter

Set sansa to recovery mode, Start the updater plug the sansa into the computer, unplug when told sansa, should restart (Lock sansa press and hold rec and menu until recovery begins)
Reset All
NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS
TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED
TO PERFORM THIS OPERATION!
If your device freezes up press the Menu button and hold for 15 seconds.
This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation
will be gone.....
Go to my computer click on folder scroll to sansa and open the media folder and open each sub folder and delete manually then delete the folders Right click on your sansa then format a couple of times hope this works

do u have windows or mac system? if mac,
Although MAC OS is NOT a supported operating system, the Sansa player can still be recognized if the Sansa player is only plugged in MSC mode.

MAC computers do NOT support MTP
A Sansa player in MTP mode when plugged into a MAC computer will NOT be detected or recognized.

MAC computers supports Sansa players in MSC mode
Sansa players can only be recognized by a MAC if the USB mode on the Sansa player is set to Auto Detect or MSC.
See answer ID 207 for instructions on how to put your Sansa player in MSC mode.

See answer ID 1141 for instructions on transferring music to your Sansa player using iTunes on a MAC computer.

You can get the Sansa Media Converter from Sandisk's website.

You must use the Sansa Media Converter to transfer videos. If the video is DRM-protected (many of Real's movies are), it may not actually convert. But if the video is DRM-free, then the Sansa Media Converter will perform the conversion and load the video onto the player. The Sansa Media Converter may or may not recognize certain file formats, so you may need to download an additional program such as Riva FLV Encoder to convert the Real video to AVI format first - then the Sansa Media Converter will recognize the file.

-Tha Mp3 Doctor

You must use the Sansa Media Converter to transfer videos. If the video is DRM-protected (many of Real's movies are), it may not actually convert. But if the video is DRM-free, then the Sansa Media Converter will perform the conversion and load the video onto the player. The Sansa Media Converter may or may not recognize the Real file format, so you may need to download an additional program such as Riva FLV Encoder to convert the Real video to AVI format first - then the Sansa Media Converter will recognize the file.

-Tha Mp3 Doctor

This might sound like I'm implying you're stupid, but I'm really not. Have you guys tried putting things on your Sansas using the Sansa Media Converter? Can be downloaded from sandisk.com. I've never tried adding videos to my Sansas (yet) but when I just put the photos on the same way I add music, they wouldn't open. Using Sansa Media Converter worked like a charm. Might be worth a try with videos, as well. :-) Good luck!

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

You need to use the sansa media converter program that came with the sansa on the CD. This is used for photos and for video. The supported files are listed on the screen once you open it.You shouldnt have any problems transferring music to it using that program

Use Windows Media Player instead

I agree with the above suggestion. Try setting the USB Mode under "Settings" on "MSC" on the Sansa. My computer would not recognize the e260 when the mode was set to "MTP"; works fine on "MSC".