Question about IBM ThinkPad T42p Notebook

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I have a IBM ThinkPad Type 2384 with Window XP. It was working fine until my kid went on Facebook & tried to purchase Facebook credits. The Computer froze while it was Downloding. I tried everything to X out. Finally I removed the battery. I waited a few hours. Now it has a black screen & reads: Windows could not start because the following file is missing or corrupt: Windows root /system32/ntosknl.exe. Please re-install a copy of the above file. What do I do? Thank you, Diane VanderPutten 785-207-0148

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Only the paid service makes calls it is not wise to publish your number on the open net. Aside from that facebook had not much to do with the Windows crash. Although you had little choice after it locked up to do a hard shut down, you always take the chance of corrupting your drive. If you have one place the Windows factory CD into the tray and choice the option for Repair Windows. If not it should have the restore within the hard drive. To access this feature reboot the pc when u see the IBM splash screen "may say Thinkpad" This would be the 1st thing that pops up when u hit the power button. When u see this tap the F11 key on your keyboard. Follow the directions and again you would want to do the repair. This will replace the missing files Windows is looking for.

Posted on Aug 10, 2011


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Posted on Jan 02, 2017


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I don't know if this will help in your situation, but here is how I would approach the problem.
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Hope this is of some help in the resolution of your problem, and have a super day!

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