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My daughter recieved the Disney Princess TV/DVD combo for christmas less than 8 months ago. This morning her tv turned off by itself, wouldnt turn back on and her entire room smelled like an electrical fire!! I want to know how to either fix, return, or replace it. I have been unable to find any customer service phone numbers online for this product. I have a feeling they would be flooded with phone calls considering all the bad reviews i've read online. I can't believe a child's appliance would be a fire hazard! Luckily I was in the room so I could unplug it. Ialso bought her the princess cd player with attached microphone. Do I have to worry about this product also catching on fire?
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Usually kids tv's in bedrooms collect more dust than downstairs.
The laser probably needs cleaning with a special disc or stripping down and doing properly
This tv/dvd combo is a NTSC DVD disc region only.Only read DVD disc from US,Canada or Mexico only sorry.Can not changes it to mutiple region to read PAL DVD disc in Europe,Asia,Middle East or Africa.Must buy a region free DVD player to play all the world DVD disc regions.
11/12/08 My 18 yo daughter took her Disney "Ramon" dvd player she received at Christmas yo college with her and I used the code a moment ago <play> 1234 <play> and it unlocked it for her immediately.... try it it might work for you as well! Good Luck!
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