Dell 924 All-in-One InkJet Printer Logo
Anonymous Posted on Aug 08, 2011

My Dell Photo A10 Printer is stuck on 'PAUSE' and I can"t get it off . Please help.

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Azrael SRL

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  • Dell Master 11,800 Answers
  • Posted on Aug 08, 2011
Azrael SRL
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There is no A10 printer , the AIO stands for All-In-One. So i'll assume you have the 924 model.
First make sure the printer itself is functional: shut it down, disconnect it from the pc, start it and use it to scan and copy a file - just press the Start button.
If it doesn't work then the printer is effectively dead - the damage is in the procesor and to replace iot would cost more than a new printer.
If it works then there is something wrong in the setting from the pc. In that case the first thing you should check in Start ? Control Panel ? Printers and Other Hardware ? Printers and Faxes ? Double-click Dell Photo AIO Printer 924, and then click Printer ; in there make sure a check mark is not next to Pause Printing. If a check mark is next to Pause Printing, click Pause Printing to clear it. If it's not then the driver and the associated utility have been corrupted: uninstall it from Add/Remove Programs, reboot , manually wipe all the remaining Dell folders reboot one more time and reinstall them.

  • Anonymous Aug 16, 2011

    Hi Az.
    Great answer you get my vote !

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ankytyson

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  • Dell Expert 89 Answers
  • Posted on Nov 20, 2019
ankytyson
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There could be the various reasons which might lead the users to get in touch with the Dell printer customer support, from printer configuration issues to slow printing speed all issues could be resolved by the expert technicians at Dell customer support. Whenever the users need a faster and guaranteed solution for the Dell printer, they must contact the expert technicians from the Dell Customer support team. Users could get in touch with the technicians by calling at Dell's customer service phone number. They could also avail of the customer support services via email and live chat support. The experienced, certified and skilled technicians are online 24*7 to assist the users. Our experts are capable enough to deliver the best solutions for the different dell printer issues without any delay Dell Printer Customer Care Number +1-833-260-7367
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