I cant finish installing a Smartlink V.92 56k modem on Windows XP

1 Insert your driver disk into the CD/DVD ROM drive. The disk should automatically boot. Then follow the on-screen instructions. This usually entails clicking on "Install" or "Install Sound Driver."

2 Download the sound driver specific to your card and Windows XP. Driver websites include Drivers Kit, XP-Drivers and Driver XP. Locate the make and model of your card. Click on the manufacturer and then select the "Download" link.

3 Double-click on the sound driver. The application will go through a setup process. Follow the on-screen instructions.

Manual Installation

1 Click on the "Start" menu. Select "Control Panel," then scroll to "Add Hardware" and click to open. Sometimes, the automatic installation does not work properly. You will then need to install the sound drivers manually.

2 Read and use the "Add Hardware Wizard." Click the "Next" tab. Windows XP will scan your computer for components.

3 Scroll down the list to "Audio Drivers" or "Sound Drivers." Then click "Next." Select the "Finish" tab. Another window will appear.

4 Select the "No, Not This Time" option on the "Hardware Update Wizard." Click "Next." Choose the "Install from a List or Specific Location" button. Then click the "Next" tab again.

5 Place the sound driver disk in the CD/DVD ROM. Point the "Search Option" to your CD/DVD ROM or download folder. Click the "Include This Location to Search" box. Type in the path to your download folder or select the "Browse" option. Search through the computer to choose your download application. Click "Next."

6 Wait until the file installs. This takes approximately two to three minutes. Turn up your speakers and reboot your computer

please rate my service with 4 thumbs up

Control panel, add remove programs and windows components, list of installed programs.
Find the related program or component choose to remove it.
Back out and reboot.
Make sure the hardware is not connected and use the installation CD. Follow installation procedure and itw wizard will address the point to install the hardware connection. At that point connect the hardware and proceed to Finish.

try this one:

To resolve this issue:

1. If you are upgrading Windows 98 or Windows Millennium Edition, follow the troubleshooting steps that are described in the following Microsoft Knowledge Base article: 310064 (http://support.microsoft.com/kb/310064/ ) HOW TO: Troubleshoot Windows XP Problems During Installation When You Upgrade from Windows 98 or Windows Me Test to determine if the issue is resolved. If the issue is resolved, do not complete the remaining steps. If the issue is not resolved, go to the next step.
2. Perform a clean installation of Windows XP:
   1. Insert the Windows XP CD-ROM into your CD-ROM or DVD-ROM drive.
   2. If Windows automatically detects the CD-ROM, click Install Windows to start the Windows XP Setup Wizard. If Windows does not automatically detect the CD-ROM, click Start, click Run, type CD-ROM drive letter:\setup.exe, and then click OK.
   3. Press ENTER.
   4. Click New Installation, and then click Next.
   5. Follow the instructions on your screen.
3. When you receive the "Press F6 to load SCSI/Raid Drivers" prompt, press F7 to bypass Advanced Configuration and PowerInterface (ACPI) detection.
4. Finish the installation of Windows XP.

register to driversguide.com its free, and search for the drive you looking for .

If the modem came with a disc, run it, the drivers are probably missing. If you don't have a disk then you need to go to your control panel, go to add hardware, look for any icons that have yellow questions marks on it, fix it and your good to go. Or you may need to renew your IP address. Without an address you can't go online. Hope this helps.

Good Luck =)

Here is a link to the MS support page about this. https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/modem_config.mspx?mfr=true

Oh for goodness sake why cant the message read "you broke it .... throw it away and get a new one" ?? At least u would understand that !!!!!!!!!!

To download the most appropriate modem driver for your Windows XP computer, a few steps is indispensible to finish the whole process.

Step 1
Look at the modem. Write down the make and model. If you have a dial-up modem in your computer, take the panel on the tower off. Shine the flashlight on the device. On the circuit board, the manufacturer and/or model number is present.

Step 2
Locate an Internet connection. To download Windows XP modem drivers, go to the library or someone's home where the Internet is able to connect. If you have another working modem in your house, you can download them directly to your computer.

Step 3
Go to the manufacturer's official website or a Windows XP modem driver's web page. Windows XP Drivers, Drivers Kit and Driver Support Registry have modem drivers for the Windows XP operating system.

Step 4
Click on the modem device. Select the manufacturer of the modem. Some of the driver sites are XP only, while others are all drivers. You will have the chance to choose your operating system before downloading. Click on the "Download" tab. Wait approximately 10 minutes, depending on the speed of the PC and Internet connection.

Step 5
Burn it to a disk. If you are at another location, you need to burn to CD/DVD for transportation.

Don't run the setup program. Instead reboot your computer and use the windows add hardware wizard to install the drivers from the CD. The windows hardware wizard will detect several different devices, allow it to install them all from the CD.