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Posted on Aug 05, 2011
Answered by a Fixya Expert

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My washer did fill, but won't spin or drain now and the door won't open

1 Answer

Anonymous

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  • Master 500 Answers
  • Posted on Aug 05, 2011
Anonymous
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Joined: Feb 16, 2011
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Hi tragz,

If it can't drain, it won't spin. There may be something preventing the pump from draining in the Pump filter. You will need to clean it.

Please follow my below Tip on how to do it:

ACCESS, DRAIN & CLEAN THE DRAIN PUMP FILTER

Kind Regards d")

* If this solution helped you, please rate it

5 Related Answers

Anonymous

  • 6277 Answers
  • Posted on Jul 11, 2011

SOURCE: my washer will fill up but won't spin out and

Hi from retired Englishman in SW France,

I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Here are my complete and generic guidance notes for checking both the drain motor filter and the drain motor ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.
(If these actions have not cured the problem, it could be the control board OR the main motor. Motors will show weaknesses when commanded to spin.)

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

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Anonymous

  • 1 Answer
  • Posted on Jul 23, 2011

SOURCE: WASHER FILLS WITH WATER, THEN WON'T AGITATE.

WASHER FILLS WITH WATER, THEN WON'T AGITATE. TURN KNOB TO SPIN AND IT DRAINS THEN SPINS. STILL WON'T AGITATE please show me a diagram

Anonymous

  • 478 Answers
  • Posted on Aug 20, 2011

SOURCE: Describe your 24032 \ 24036

Sounds as if your lid switch is open. You can by pas it under the control panel on the right in the back it is a the wire plug. Connect the black and brown on the switch side which will allow you to just plug a new one when or if you deciced you needed this "safety" feature. Do not put any part of your body in machine while spinning. Your welcome, Masta tech.

Anonymous

  • 2341 Answers
  • Posted on Oct 14, 2011

SOURCE: Why won't washer drain/spin or allow me to

Hello Micheal,

The problem is going to be bex=cause the water didn't drain. This tip i wrote explains how to make it drain http://www1.fixya.com/support/r10121384-check_when_duet_washer_door_locked_after



GENE

caroldon

Donald DCruz

  • 17130 Answers
  • Posted on Oct 30, 2011

SOURCE: The washer fills agitate but won't spin & drain

Possible fault with the program controller unit. You need to check the program cycle outputs using a multimeter connected to measure the output voltage. On start the inlet should open and then close as the water level sensors works and then proceed to wash. So this much seems OK. Now in the next step the drain valve must open to drain off, then fill once again with the inlet working and water level being sensed. If there is no output in this section cycle then the prrogram controller has errors within the memory . You can remove the panel and reset all connectors and connections.

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Motor Coupling If the washer won't spin or agitate the motor coupling might have failed. The motor coupling connects the motor to the washer transmission. It is designed to fail if the washer is overloaded in order to protect both the motor and transmission.

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Stator Assembly If the washer won't spin or agitate the stator assembly might be burned out. The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.

Door or Lid Latch Assembly If the washer won't spin or agitate the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't spin or agitate the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Motor Control Board If the washer won't spin or agitate the motor control board might be defective. The motor control board provides power to the motor as well as direction and force. If the motor control board is defective the washer may not work at all or function properly.
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