20 Most Recent Avaya Lucent Partner 616 Phone - Page 2 Questions & Answers

On Partner systems the port works for both digital and analog telephones.So if you have a digital port in your conference room for your Partner phone you can unplug the phone and plug in your polycom.

I am betting the time and date is wrong as well.
Sounds like your system lost its programming.
call in a professional, they need to reprogram the entire system.

Dial into voicemail. When teh lady answers and says, "Welcome to Partner........"

We need to know the rest, to be able to give the correct intructions.

Which voicemail system on the Partner do yuo have? Need that to give instructions.

If it is just 1 line, then someone is on that line while you are talking. If there are 2 lines blinking, that would indicate the 2 lines are conferenced.

Is the time and date correct? You caould have lost programming. OR, the voicemail took a ****. Try a reboot as a last resort.

Try rebooting the phone system. Black power cord comes up on the right side. There is a switch there, turn off, count to 5 and turn back on.

Hi,

You will need to get into the Voicemail Administration to change this.

Good Luck!!

Thanks!!

Delete the mailbox for this extension then re-create entire mailbox.

You are going to need to get into programming.
#206 group 7, line 01, change from "3" to 2 assigned

You need to do that for all lines. That will make it go to the Auto attendant instead of the mailbox.

Is it on a button on the phone? Or is it a feature8x button?

No, Partner is a proprietary phone

On the phone you want to change:
1. Press "Feature 0 0"
2. Press the line button to be changed until desired effect below
-- Steady Green - Immediate Ring
-- Slow Flash - Delayed Ring (after 20 seconds)
-- Fast Flutter - No Ring
3. Press "Feature 0 0" again to end.

That's all there is to it.

Selector codes are the codes that tell the system to do a certain task then that digit is pressed(press 1 for bob, 2 for nancy). If your not changing any of the digits, press *# to get to the part to record the main greeting. Press 1 to start and 1 to finish. Make sure that you press # to save the recording or it will use the old recording.

I'm guessing that you changed the setting in the line coverage ext program (#208) or group call distrib (#206). Make sure that the settings for the lines are set to 1-assigned and not 3-VMS cover in program #206. In #208 there should be no data entered for the line if its not set up as a private line.

1. get screw driver which is compatible with the screw on the phone to lose the screw.
2. inside the phone you see a small metal touching the panel of the phone, remove and replace it with another.

Hello,

Get creative. Your voice mail requires a recording of your name, a message that you will get back to the caller and thank them for calling. So, jot down a 30-second announcement or "script." When you get to the step to record your message, you will be ready to leave a clear succinct recording, not a tongue-tide, goofy, incomprehensible garble. The service is going also ask for a four to 10-digit pass code. You might as well think of that now too. Keep the code simple and easy to remember.

Press and hold the key on your key button pad that represents your cell phone company's voice mail service. Hold the key down until the display says connecting or dialing. Listen for your voice mail service recording and follow the directions.

Wait for the recorded instructions to tell you when to enter your four to 10-digit pass code and enter it.

Listen for the signal for the 10-second recording of your name and record your name. Right after your leave your name the recording will ask for your personal 30-second message. Read your script clearly and timely. Try not to rush the message; 30 seconds is plenty of time.

Determine if you want the pass code on or off for security access to your voice mail. If you do, now is the opportunity to program your cell phone. Push the key on your key button pad that tells your cell phone company "Yes" pass code activated. Otherwise press the key that says "No."

Good luck.

Log into the mailbox and change it via option 3, change recording.

Right, but to get to the Admin area, you need to log into the system administrators mailbox. That will need to be reset before you can change the AA greeting.

You can contact dstech1.com, they will reset for $55 (with a credit card). Or you can call Avaya, they will reset for $300