NEC Electra Elite DTU 16D-2 Corded Phone - Answered Questions & Fixed issues

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Need more rings

You have to change the rings from the voice mail server. If you don't know your way around the server, its best to get a local NEC tech although it is fairly simple to navigate. Depends on your skill. Typical default password for the server is NEC
9/14/2016 6:03:05 PM • NEC Electra... • Answered on Sep 14, 2016 • 1,563 views
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Why my calls go directly to voice mail?

Is your system in nite mode? Feature 80 Feature toggles from day mode to nite mode on the main reception phone, if you don't have a nite key.
8/29/2016 11:37:11 PM • NEC Electra... • Answered on Aug 29, 2016 • 78 views
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How to keep calls from going to voice mail

Remove call forwarding to the voicemail pilot extension. Either forward it to somewhere else or don't set any forwarding and it'll just keep ringing.
8/29/2016 11:30:49 PM • NEC Electra... • Answered on Aug 29, 2016 • 114 views
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WHY MY PHONE WONT RING AT MY STATION

Ringing is set up by the system programmer, so talk to the office manager about getting the vendor to do this.
8/29/2016 11:28:47 PM • NEC Electra... • Answered on Aug 29, 2016 • 127 views
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How to change the main greeting

The system administrator has access to the voice mail part of the system, can go in and select the bin where the message is saved, then re-record it.
8/29/2016 11:25:46 PM • NEC Electra... • Answered on Aug 29, 2016 • 181 views
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Does not ring

If you recently dialed 4-0 or 4-1, those are Do Not Disturb and Call Forward codes. if this is what happened, then dial the cancel code for both, which is 4-2. This is with internal dial tone, don't grab an outside to do this. You could have someone dial your extension to test if the ringer is faulty. if their call comes in as voice announce, have them add a 1 to their dial sequence and their call should switch to audible ring, and you will know it's not a ringer issue. Adding a 1 can be done continuously if you want to switch back and forth.
8/29/2016 10:18:13 PM • NEC Electra... • Answered on Aug 29, 2016 • 145 views
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How do i take the existing name on phone out and put mine in

it has to be setup in PABX programming. Your PABX admin can do this
4/27/2016 9:08:12 AM • NEC Electra... • Answered on Apr 27, 2016 • 124 views
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How do you make it so you can see which lines are in use? Also, how to set up the direct talking with other people in the office Like a walky-talky by the push of a button?

Hi Fallon, while on the middle of conversation, please check the LCD display of your digital phone, you will see "voice call" then press the button for direct talking.
10/1/2015 7:26:29 AM • NEC Electra... • Answered on Oct 01, 2015 • 98 views
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How do I change the names on the stations?

it depends on your type of phone system. On an Elite IPK system you need to enter program mode from x100 or x101 then goto function 4/18 per port and assign names. transfer key saves. need help remote billable support at www.ldtsnj.com
3/31/2015 9:16:51 PM • NEC Electra... • Answered on Mar 31, 2015 • 215 views
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Dtu 16d ringer is off at other stations. I need to get the phone to ring on the other stations.

Hello, That would be a system ring group programming feature. It would depend on the type of phone system you have. NEC Elite 192, Elite IPK, Elite IPK 2. There are different platforms and this would determine how to program it.
3/4/2015 8:12:35 PM • NEC Electra... • Answered on Mar 04, 2015 • 406 views
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Edit and existing speed dial

  1. Press the Function (FNC) button.
  2. Press the speed dial button you want to program.
  3. Dial the number.
  4. Press the Function (FNC) button to set the number.
  5. The message Speed Dial Set (SPD SET) displays, indicating that the speed dial button is now programmed.
NEC telephone user guide Thunderbird School of Global Management IT Help
11/13/2014 7:17:31 PM • NEC Electra... • Answered on Nov 13, 2014 • 439 views
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WHAT IS THE FEATURE KEY

It's a way to access many features. Program a speed button-Feature Redial, program DND- Feature 60, check what port you're on Feature 3 or 4. Easy to find a user manual online, just type in your phone system type, user guide, then PDF. Don't put in your phone type, those phones work on a dozen different systems.
10/6/2014 5:28:11 AM • NEC Electra... • Answered on Oct 06, 2014 • 155 views
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How do i turn off the Night Mode

From one of the 2 main reception phones, press Feature 80 Feature , on a ProII, an Elite, and an IPK. For the other systems that use this phone you're best off finding the phone that has a night button assigned.
10/6/2014 5:07:00 AM • NEC Electra... • Answered on Oct 06, 2014 • 871 views
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How to fix my extension from going to voice mail?

Cancel DND or CALL FORWARD ALL. On an Elite, SPEAKER 42 is cancel code for both, or Feature 60 just cancels DND.
9/19/2014 2:22:39 AM • NEC Electra... • Answered on Sep 19, 2014 • 142 views
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How to reset the pass code to get messages

Nec Electra phone reset 1. Login into Voicemail 2. Go to admin Feature 3. Follow the instruction After that your phone will be reset. 008ce543-db10-480d-b83b-2eba9c70077c.jpg Nec sv8100 IPK DTerm phones Inlinecom
9/8/2014 4:46:04 PM • NEC Electra... • Answered on Sep 08, 2014 • 1,051 views
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One of our phone lines is still engaged even though handset replaced?

Check the line connection or change set
9/2/2014 4:24:07 AM • NEC Electra... • Answered on Sep 02, 2014 • 74 views
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Why is the phone line still engaged even though handset replaced?

Connection problems or hand set complaint
9/2/2014 4:22:39 AM • NEC Electra... • Answered on Sep 02, 2014 • 68 views
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Message light is continually blinking red

You apparently have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.
8/30/2014 4:49:20 PM • NEC Electra... • Answered on Aug 30, 2014 • 358 views
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How do i make the nec electra professional phone not ring

I think you have change its internal setting so reset your phone again so its again setup your phone and your problem has been removed like phone ring. Nec sv8100 IPK DTerm phones Inlinecom
8/28/2014 6:26:22 AM • NEC Electra... • Answered on Aug 28, 2014 • 415 views
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Mic apprear not be be working when you have it on speaker

press feature button then 1. little red mic light turns on
8/23/2014 12:23:20 PM • NEC Electra... • Answered on Aug 23, 2014 • 199 views
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