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Motorola Mobility Droid RAZR HD - Page 2 Questions & Answers
How do I un-freeze phone? unable to shut down or re-boot.
Hi Anonymous,
The first step is to perform a Force Reboot, please press and hold the power key + volume down key for 10 seconds.
If the issue persists after this, please contact our support team so they can provide you extra assistance. You can contact them here:
https://motorola-global-portal.custhelp.com/app/mcp/service
Regards,
Gaby
Motorola Mobility
10/9/2014 3:54:34 PM •
Motorola...
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Answered
on Oct 09, 2014
Why my droid will not staet up
There are a couple reasons it might not start up.
- Ran out of battery.
- Software has crashed
- Screen is broken and won't display anything.
I would recommend taking it to your provider if it is still in warranty to see what options you have.
Mark
Motorola Support
8/28/2014 2:20:20 AM •
Motorola...
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Answered
on Aug 28, 2014
Razor troubleshooting
Hold Power button and down volume to force shut off phone.
Mark
Motorola Support
8/19/2014 5:19:30 AM •
Motorola...
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Answered
on Aug 19, 2014
Invalid imei
Contact point of purchase to swap.
mark
motorola support
8/10/2014 8:57:28 PM •
Motorola...
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Answered
on Aug 10, 2014
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