NorStar Meridian M2616 Phone - Answered Questions & Fixed issues

You are picking up background noise as well as what you are trying to say. The mics are sensitive if you are moving papers or have a fan blowing that will cause the issue you have described

It is probably not the greeting but the personal verification settings;RECORD YOUR NAME (personal verification) Log in to your mail box Press 8, then 2, then 9 Press 5 to record Say your first and last name at the tone Press # to end recording Recording will play automatically To accept and exit press 4 To re-record press 5

It is a phone designed for use with PABX telephone systems in businesses, it is not suitable for use on a standard phone line.

how do I change the time on the phone from 24 hour clock to 12 hour clock

Look through your instruction book, then do a internet search. And, if all else fails, start learning Spanish.

Those 2 items are "mutually exclusive". Take your 2616 phone and plug it in somewhere else and you'll see why. Unless you have auto set relocation, you will, indeed, change the display name.

Programming is stored in the PBX, possibly an "Option 11c". http://www142.nortelnetworks.com/mdfs_app/techdoc/enterprise/cs1000/M125_40/pdf/NQZHZWQH.pdf

Start looking in the 70's for instructions.

Carl

It sounds like a reboot of your system may be in order, When ever you have a system wide problem of this scope the main box on your wall is having trouble. power it down and power back up, this should fix it.

Dan

Seems to be a known issue. The normal way is to disconnect the main control box unit. There is a video in the link https://www.google.com/search?q=wo+lines+stuck+on+a+Norstar+phone ..

Check handset cords

Set System Time 1-Feature **TIME 2-Password: BASIC 3-Change time as prompted in the display

You are probably inadvertantly did a busy station signal to sta 24 and are still queued up to it. Call 24 AND have them ANSWER to clear it. You may have to do it multiple time as most systems will allow 8 stations in the queue

Does it light up? Does the speakerphone work? Have you swapped the cords and handsets?

I'm have trouble seeing through the internet and do not know what make or model you are referring to? Have you tried being ON THE HANDSET and then pressing the handsfree/speakerphone key?

Make sure its plugged in right.

Try swapping them with phones that are working. Make sure they are not in DND as well.

Have you contacted Norstar?

https://www.youtube.com/watch?v=jUR8ABSJ_W0

you may need to reprogram some buttons. Read this: https://downloads.avaya.com/css/P8/documents/100142786 This is the telephone user card. Take note 'button inquiry' 'Button programming' and button labeling (desktop assistant (downloadable button labeler)(change font for size and bold the lettering)). If you need the feature codes for your Norstar sets... google 'Norstar feature codes"

Norstar M7310 features inactive All features are inactive. I have done the following: 1. Press [Feature] **938378 (XFtest). The password will be 266344 (Config). 2. Your display will read Feat code: and you will have options First and Exit. 3. Press First. The first stored feature code will appear, and you will have options Test, Back, and Next. 4. Press Test. Your options will read Remove and OK. Press Remove. 5. Once the feature code is removed, press Next to go to the next code. 6. Do this with all codes until your display reads None Registered 7. Release Next I am told to Restore connections to the voicemail ports from the KSU. Power the system back up. But I do not know how to do this. Please advise. Thank you!

your line button is stuck down, play with it to free it.