20 Most Recent NorStar M7208 Corded Phone - Page 5 Questions & Answers

It sounds like the recording for 22 may not be the one answering the call. another mailbox, say 10 the general elivery mailbox may be answering, this is the one you need to change.

Dan

Programming is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS.
The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number. Enter extension number you wish to program ringing on.
Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear only
press the Chng key till it says appear & ring
press next key (lower right arrow)The display should say line 002: appear only
press the Chng key till it says appear & ring
repeat procedure for remailing active lines

If your system uses the older programming template,
then Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
the display says A. Configuration
4 top line/feature keys are now used for programming
Press the show key (top right arrow)
the display will say1. trunk/line data
Press the next key (bottom right arrow) .
the display will say 2.line access
Press the show key (top right arrow)
the display will say line assignment
Press the next key 2 times(bottom right arrow) .
The display should say ringing.
Press the show key (top right arrow).
the lines should be listed as appear only change to appear and ring

press Rls when finished

Depending on the software...
The easiest way is: FEATURE * * 8 4 6 3 (TIME) Password: 2 3 6 2 6 (ADMIN)
put in the time as military 24 hour version.

You have to replace the lcd on the phone or get a new or refurbished phone if you can't find another phone I will be glad to assist you

the easist way to reset that is to reset the system. unplug it for a moment that should clear it.

The handsfree.mute key is turned off by the release (Rls) key.

The dead line needs to be taken out of the line pool soyou can grab the right line.First you need to know the line number that you need to take out of the pool.
thats done by entering feature *0 and pressing the line button for the dead line. the screen should say
L025: line 005 (the L025 is the important part).
Write it down for later.
Next you need to get into system programming.

Programming is done on M7310, M7324 and T7316 type sets.
Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the next key(bottom right arrow).
the display should say LINES
press the show key (top right arrow)
the display should ask for a line number (001-004, 025-028 *thats lines 5-8) enter line that you want to take out of the pool group and press show (top right arrow)
the display should say trunk/line use
press the show key (top right arrow)
display should say line type:pool A
press the change key until it says public
press the heading button(top left arrow) til it says lines again
repeat procedure for next line/lines
press the release key when finished
it grabs the right line.

Dial 1 thru 9 to access an outside line, or press a line key

Your phone is currently in a Page Zone, You want to to have it it says in the configuration, Page Zone: None. To do this, press Feature **CONFIG, Select configuration, select either Call handling or Misc. Scroll through those menus and one option will say Page Zone: <Page Zone> Press change until the display reads "Page Zone: NONE"

Increase the contrast of display of ur phone it might fix the problem

Programming is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program ringing on. Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should sat line 001: appear only press CHNG til it says appear &ring.
press next key (lower right arrow)
The display should say line 002: appear only
Repeat same procedure as line 001 til all available lines are done
press the release key when finished

Any other phones on system with the problem?

DTMF or touch tones are generated through the trunk card(s) of the sytem problem. Chances are there may be more then one phone that has a problem.

Also on the outside of things, just try calling the same number from a different phone on the system, and if possible try using the trunk/line that you did with the m7208 in question, same problem? If yes possible trunk issue. If no, then try another phone where the problem set is plugged into.
Another thing you can try is call another service that uses a touch tone menu, using the phone in question, see if you have the same problem.

Are you using norstar voicemail system?

If you are and know how to get into the admin programming of it, then you go to the line programming and select the number of rings before the vmail system answers.

set the rings to "3", then the lines should ring 3 times on your phone, then on the 4th ring the vmail system will answer

This message means that the set has been denied out bound line ,access, by line group, direct line access, or by class of service.
This can be corrected by programming, are you able to do this yourself? or do have a service company?

Is set relocation on?
If not then probably what has happened is that the new station port does not have ringing programming of the old port.
if you know how to do this go into riging programming of the set and activate it

There are a few other things you need before it will just work on your phones. You need to get Caller-Id activated by your carrier on each of the 4 lines. You also need to make sure your system has a Trunk card capable of Caller-Id. The card in your systems should be labeled CID.

After this you still need to program the lines for Caller-Id in the configuration section of programming.

Press Feature * 0, then press the button you think is the 2nd intercom button. What does it say on the display?

Chances are that the button got erased. Do you know how to get into system admin programming?

My BT Meridian compact does not ring after it powered down in a thunder storm. The lines flash and can be answered as normal just no ringing sound

dail your phone mobile

There is another page, acting more like a directed intercom page...

If you want to talk to someone and you know where they are (general area) you can do a FEATURE 6 6 and the extension number.

This is a direct page and when you page this way, that person can respond back and you can hear them.