20 Most Recent Pride Jazzy Select 6 Indoor Power Wheelchair - Page 4 Questions & Answers

call 1-800-800-8586 jazzy tech support they will tell right off whats wrong

Contact Pride Mobility @ 1800-800-8586 ask for Jazzy tech support and ask if you can order a faceplate for your joystick Hope this helps you

hand control is locked. turn chair on push joy stick forward til it beeps then pull it back until it beeps then put it in neutral ( joy stick in the center) then it should be unlocked

most wheelchairs have gray tires, just for that reason. depending on the surface black tires almost always leave marks. simplest fix is to replace your tires with grey ones. if grey tires are on your chair now (which i suspect) then look for grease leaking from your motor gearbox. replacing motor (gearbox) is most likely necessary, repair is nearly impossible, call the manufacturer, 1 800 800 8586

did you check your freewheel levers sometime they LOOK latched but are not. otherwise yes there could be a loose or dirty connection underneath

put a peice of black tape over the light

How old are your batteries? Have they been charged regularly? (ie: every night) I have a hunch it may be a battery problem rather than the charger. The batteries should be load tested with an automotive load tester, or you could take the batteries to a local service station to have them tested. If they test poorly, both batteries need to be replaced.

Bob on each brake at the motor there is a micro switch that the controller gets connection info as to wether or not the chair is in freewheel. I have seen these switches break and therefore the controller thinks the chair is in freewheel. you could also have a bad brake solenoid that is not activating the brake when you try to move. I think the micro might be the problem because you say it flashes 9 times as soon as you turn it on. You can get just the brake assembly from Pride instead of buying the whole motor/gearbox assembly. You didn't say if you bought the chair or Medicare. If Medicare did then they will pay for most of the repair you can contact your provider or a repair service Repair Xpress @1-877-581-3733 or Roadrunner Mobility @ 1-800-467-2668 Hope this helps you

Hi standbydrive,

I see that you are having issues with you Power wheelchair Jazzy select6.

You mentioned that it has new batteries but it does not Turn ON. you tried charging your mentioned but the green light does not come on at all.

If I may ask have you check the connections on the Wheelchair if they are all connected properly, possible that it may have gone lose one of the reasons why when you try conencting the charges it does not give the green light.



there are two power connectors and if one of them is lose or is incorrectly connected it may not charge properly or may not charge at all.

for further details I have placed a link for you to see more details on the issue and for your furture reference regarding your Jazzy 6 power wheelchair, see link below.

Manual and troubleshooting guide

I hope that this will be of much help regarding your concern.

Thank you for choosing Fixya,

mvincentc

LOCKING/UNLOCKING THE VSI

The VSI has a feature that enables you to lock your power chair to prevent

unauthorized use.

To lock the VSI:

1. With the VSI powered on, press and hold the on/off key. After one (1)

second, the VSI should beep.

2. Release the on/off key.

3. Push the joystick to the full forward position until the VSI beeps.

4. Pull the joystick to the full rearward position until the VSI beeps.

5. Release the joystick. There should be a long beep.

6. The VSI is now locked.

To unlock the VSI:

1. Press the on/off key and power on the VSI. The maximum speed/profile
indicator should ripple side to side.

Try this. If it is not locked write back with more info.

mimobility

super hmmm new batteries? well I would check the battery connections because you should be getting power to the joystick. The charger is providing power thru your joystick to be able to turn it on. Now when you plug in the charger are you getting any movement on the meter at the rear of the chair? If not but staying at zero then the charger is not charging the batteries and your batteries are not hooked up correctly. You will have to remove the seat and cover over the base to have access to the batteries check all the connections and make sure that if the plugs are colored that the red and white plug is plugged into the red and white plug going to the front of the chair and that the black and white plug is plugged into the black and white plug going to the front of the chair. If the wiring is ok then get a meter and read the voltage across each battery they should read 13+ volts fully charged. Plug in the charger and read the voltage at the batteries again if charging then you should read 16+ volts. If the voltage doesn't change then the charger isn't working correctly and if reading a good voltage then the batteries are bad and need to be replaced. Hope this helps

Mike it depends on the charger and how discharged the batteries are. But if you get into the habit of charging it overnite when you get up in the morning it should be good to go. A 3 amp charger will take longer to charge than a 4 amp or 5 amp. Now if you are charging overnite and still don't get a full charge then you could have battery problems ie one weak battery causing the chair not to get fully charged or it could be the charger but if the charger has been doing ok in the recent past then I would have to suspect the batteries Hope this helps

Hi You need new batteries If you have a battery store near home or an interstate battery distributor have them get you 2 U1 batteries. Charge before use and you should be go to go for another 3 years or so Hope this helps

bzred since it sat so long without charging the batteries are shot and need to be replaced. If you had the problem before you put it up then you can have a bad charger or even bad batteries, I would replace the batteries and check the charger. Fortunately the chair has a 12 month warranty on most parts except the batteries. Better yet contact the provider who sold you your chair and they will have to repair it under warranty. If Medicare paid for the chair then they will pay to replace the batteries Hope this helps you

Bruce,
There are several approaches to a solution tof the problem you are experiencing.
This chair may have a standard van seat or rehab seating. A standard van seat looks like an SUV seat and a rehab seat has a custom seat and custom back. FYI, the Jazzy Ultra 6 specification for the seat actuator is 4 inches of stroke or elevate.
If you have a van seat the cushion will be too high in its lowest position.
If you have a van seat the vendor can switch it out for rehab seating. Rehab seating is a seat pan (flat plate) with a cushion set on top of it. By varying the cushion thickness you can raise or lower what is technically called the seat to floor height measured from the top of the cushion to the floor. This is what you describe as the minimum seat height.
If you already have rehab seating, you might try a thinner seat cushion, going from 3" to 2" with a denser material.
The chair frame and actuator dimensions are locked in so this dimension cannot be altered. On some occasions, I have been able to remove some top actuator frame plates, but this will only help with about 1/4" of height and substantially weakens the seat to top of actuator mounting. Sometimes this reinforcing plate will be on the bottom of the actuator in the battery box frame.
The chair can go back to the factory and a custom modifications to the seat frame can be made. This is always easier and more cost effective on the front end at time of order of the chair. An inquiry would need to be made to Quantum (Pride) to see if this is even possible.
You may also be able to get a Motion Concepts custom, i.e. shorter actuator (less than 4 inches of stroke). This will also decrease your elevate to less than 4 inches.
Your provider and an experienced rehab tech can come up with some viable solutions. Hope this helps.

carly that indication is the charging inhibit mode and the joystick still thinks the charger is still plugged in. Unfortunately there is no quick fix for this and usually requires a joystick or controller replacement. I would have your provider check it for you and maybe try another joystick from another chair to see if that fixes the error if it does then you'll have to replace the joystick. If Medicare paid for your chair then they will pay for most of the replacement cost Hope this helps

jim not too hard unless its not been removed in a while. Unplug the joystick cable running to the rear of the chair pull up the seat release lever usually on the right side of the seat and twist and lift up on the seat at the same time hopefully the seat will lift right off. Now before you try all that remove the headrest from the rear seat and lift up on the seat adjustment lever and fold the seat back forward as far as it will go. Measure the heigth of the chair in that position and measure the heigth of your SUV opening if it is 3-4 inches lower then the chair should fit without having to remove the seat. You could also unscrew the armrests where they go into the risers at the rear of the seat and lay them on the back of the lowered seat back and drive the chair into the SUV using a ramp. This used to work for me when loading into a Jimmy SUV Hope this helps you

I am assuming that the PWC runs and the batteries behave like there is a full charge. The performance of the Jazzy is good. If you have a volt meter you can check the voltage at the charging port but this is too difficult for the average user.
There is a battery display indicator (BDI) on the joystick that indicates battery charge through a series of LED lights. More lights, larger charge and higher voltage on the batteries. There are two reasons why the LEDs are not lit assuming the first two sentences are true:
1. The LEDs or the circuitry running them is burnt out.
2. The LED module has come unplugged from the circuitry.

The solution for both problems is the same. Open up the joystick case( if it is out of warranty )and inspect the LEDs and wiring. The easiest and most expensive way to solve the problem is to replace the joystick assembly. If you do nothing there is a good chance that you will get stuck somewhere because you do not know the charge state of the batteries. If it is under warranty your problems are solved. Call a qualified dealer in your area and have the problem component replaced.
Hope this helps.

After charging overnite get a digital voltmeter set it to 200 volts dc and plug the leads into the 2 outter holes in the charger port located under the front of the joystick. If the charger works properly you should read 26-27 volts on the meter. If you are reading 24 volts or less then have the charger checked it should be putting out 27-30 volts or so. I would also have the tech check the batteries under load and check the wiring harness from the joystick to your controller. Hope this helps

Make sure that your drive wheels are engaged and the power chair is not in the freehweel position (so it can be pushed).