Top 20 NorStar Meridian M5009 Phone (NT4X35) Questions & Answers


Could not find the manual but found a great forum.
Still looking for you.

NorStar Meridian... | 112 views | 2 helpful votes


Call transfer on Norstar phones works by:

  1. Answer call
  2. Press the [Feature] [7] [0] (or simply press the [Transfer] button below phone display)
  3. Dial the number where you want to transfer the call
  4. Stay on line if wishing to speak to the person
  5. Press the [Rls] button to complete the transfer
  • If an external call is transferred to a busy internal or network extension, or is not answered after a few rings, the call automatically rings you back.
  • Note: Use Link to transfer callers to a telephone number

NorStar Meridian... | 831 views | 0 helpful votes


Does it light up?
Does the speakerphone work?
Have you swapped the cords and handsets?

NorStar Lands... | 63 views | 0 helpful votes


You are probably inadvertantly did a busy station signal to sta 24 and are still queued up to it. Call 24 AND have them ANSWER to clear it. You may have to do it multiple time as most systems will allow 8 stations in the queue

NorStar Lands... | 69 views | 0 helpful votes


I'm have trouble seeing through the internet and do not know what make or model you are referring to?

Have you tried being ON THE HANDSET and then pressing the handsfree/speakerphone key?

NorStar Lands... | 76 views | 0 helpful votes


Try swapping them with phones that are working. Make sure they are not in DND as well.

NorStar Lands... | 107 views | 0 helpful votes


you may need to reprogram some buttons. Read this: https://downloads.avaya.com/css/P8/documents/100142786
This is the telephone user card. Take note 'button inquiry' 'Button programming' and button labeling (desktop assistant (downloadable button labeler)(change font for size and bold the lettering)). If you need the feature codes for your Norstar sets... google 'Norstar feature codes"

NorStar Lands... | 70 views | 0 helpful votes


Why not direct your request to the supplier. We are not a supplier.

NorStar Lands... | 46 views | 0 helpful votes


Norstar M7310 features inactive
All features are inactive. I have done the following: 1. Press [Feature] **938378 (XFtest). The password will be 266344 (Config). 2. Your display will read Feat code: and you will have options First and Exit. 3. Press First. The first stored feature code will appear, and you will have options Test, Back, and Next. 4. Press Test. Your options will read Remove and OK. Press Remove. 5. Once the feature code is removed, press Next to go to the next code. 6. Do this with all codes until your display reads None Registered 7. Release Next I am told to Restore connections to the voicemail ports from the KSU. Power the system back up. But I do not know how to do this. Please advise. Thank you!

NorStar Lands... | 199 views | 1 helpful votes


Good for you Pamela. You can go ahead and ask it now.

NorStar Lands... | 60 views | 0 helpful votes


The buttons could have been programmed to dial the same number or defaulted to dial it.

NorStar Lands... | 48 views | 0 helpful votes


You shpuld check the user's manual of your cantral, starting with the queston if it supports this function.
If don't have a manual, you can look for one online using Google search for
MANUAL, NorStar Phones and THE MODEL

NorStar Lands... | 60 views | 0 helpful votes


U just go to profile then chose the ringtone u would like.

NorStar Lands... | 54 views | 0 helpful votes


Ask the central.
If there is no operator, ask someone push extensions till yours start ringing

NorStar Lands... | 48 views | 0 helpful votes


According to website checkwhocalled this is a phishing site

NorStar Lands... | 343 views | 0 helpful votes


Did you try 23646 (admin) for the password too?

NorStar Lands... | 69 views | 0 helpful votes

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