Ruby, Check the attached links, the last one may show you how to fix.
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info." Amazon Kindle Fire Repair Services iFixYouri
You can re-register your Kindle through the device itself. Go to the "Settings" menu, select "Register," and then enter your Amazon account email address and password to connect your device to your account.
I assume you've tried holding in the power button for 30 seconds?
Leave your Kindle on until the battery dies and then recharge it.
Failing that, contact Amazon - they replaced mine immediately and without quibble.
Press and hold the power button. If it prompts to shut down, ignore it and keep holding the button. It should turn off after fifteen seconds or so. Release the button, then press and hold for two seconds or so. It should start up and reboot. Does it?
Amazon.ca Help: Troubleshooting Your Kindle
www.amazon.ca/gp/help/customer/display.html?nodeId=200829000Quick Fix: Slow or Frozen Screen. If your Fire or Kindle screen is slow to respond or freezes, restart your device or try the troubleshooting steps below.
2014-05-15 · Is the touch screen being unresponsive? Amazon Kindle Fire Locking Up/Freezing? This quick little video will show you how to do a quick fix. ...
How to Fix a Frozen or Unresponsive Kindle ' The eBook ...
How to Fix a Frozen or Unresponsive Kindle. ... If your Kindle Fire HDX or other Kindle Fire tablet is suddenly ... my kindle has frozen on page one of four for at ...
My Fire is frozen up. - Kindle Fire - iFixit
jojack6200, try this "Performing a hard reset on your Kindle Fire may resolve intermittent issues like a frozen screen, battery issues or trouble downloading content ...
Why has my Kindle frozen? - Telegraphwww.telegraph.co.uk/.../advice/9590203/Why-has-my-Kindle-frozen.html2012-10-07 · Help, my Kindle has frozen. The only thing on the screen is an etching of Hercules, with a black section at the bottom. I can't switch it on or off, charge ...
among the icons on the main page do you see something that looks like a gear? tap to see list of settings. Go to second set of icons to change info. At bottom of second set is circle with lines in it. This is keyboards and languages, tap. top of list is languages, tap and then tap small arrow on right of device. This brings up list of languages to choose from. 3rd down should be English US, 2nd is English for England.
Of course I'm using info for Kindle Fire 7. Yours may be laid out differently. Support is free and with phone they wi8ll call back at time good for you. You can reach Kindle Customer Support via phone or chat by clicking one of the links below:
An adapter should have come with your Kindle Fire HD7 when you purchased it. The USB 2.0 cord is universal, so you could plug it into your computer and charge it that way also (while the computer is on).
I am assuming that you checked to make sure you had all the parts.
Included in the Box
Fire HD 7 tablet, USB 2.0 cable, 5W power adapter, and Quick Start Guide