Reboot the computer As the computer is booting repeatadly press the F8 key as the computer is booting
If done properly the user should get to a screen similar to the below screen.
Select the option for Safe mode command prompt only
Windows Advanced Options MenuPlease select an option:
Safe ModeSafe Mode with NetworkingSafe Mode with Command Prompt
Enable Boot LoggingEnable VGA modeLast Known Good Configuration (your most recent settings that worked)Directory Services Restore Mode (Windows domain controllers only)Debugging Mode
Start Windows NormallyRebootReturn to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice
select the safe mode option
then run your antivirus if still cant get rid of the virus restart again
Use the up and down arrow keys to move the highlight to your choice.
select safe mode with networking download anti malware and microsoft security essentials
http://www.microsoft.com/en-us/download/virus-malware.aspx?q=virus
anti virus and malware
http://windows.microsoft.com/en-US/windows/products/security-essentialsonce you have your computer running or you could do this in safe mode
press windows button and in the search type msconfig go to startup tab and uncheck those you dont want to start.
scroll to the bottom toolbar bottom of screen right click you can select task manager applications also processes you will see whats running on your computer and ticking over you might still have a virus
if you see something running that you does not need to be running select end now then you might you might uninstall that particular program
and some unnecessary programs
you should also check leads from motherboard to hard drive for secure dust free connections
click start control panel administrative tools computer management disk management right click on your drive select properties click tools you should see click check now
click start tick in both boxes this will schedule to on restart
do not have any input while chkdsk utility is in progress any might damage your computer
also you might download and use this registry cleaner it is totally free to use
http://download.cnet.com/ccleaner/
then defragment your hard drive
adding more ram is the best way of speeding up a computer
If you're not sure if a module is right for your system use the
Crucial Memory Advisor tool for a list of guaranteed compatible modules
you should always ask for a guarantee on compatability before purchasing any ram and buy working pairs if possible
you might have to many programs running at the same time putting to much strain on the CPU
try uninstalling a few unnecessary programs
this should speed up your computer
hope it helps
click start control panel administration tools computer management device manager scroll through all of your devices
or for windows 7 click start right click on computer select properties in the left pane device manager scroll through all of your devices
if you see a yellow question or exclamation mark ? ! or a red X you will need to update the drivers for this device right click select update driver/reinstall driver software
if you can see your usb device but its not working scroll to Ports(Com&Ltd) right click to update driver
if you computer came with a motherboard disk the drivers could be on it
or you might have to download them
rather doing a driver hunt which can take hours
http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html
Windows XP/Vista/7/8
it might take some time being a freeware driver solution
note: it will find all of your outdated drivers
this is a free driver solutions
this will automatically search for and find the correct driver
you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated
also at cnet
http://download.cnet.com/2000-20_4.html
on the home page you should see a search tab just type in what you are looking for
IE: motherboard name sound drivers
you might have to try a few times to get it right
http://download.cnet.com/drivermax/3000-18513_4-10572602.html
Windows 2000/XP/Vista/7/8 free driver program
http://download.cnet.com/drivers-for-free/3000-18512_4-75548155.html
Windows XP/2003/Vista/Server 2008/7/8 free drivers
http://www.downloadcollection.com/device_doctor.htm
Device Doctor is a freeware Windows application that scans your computer hardware and checks to see if there are new driver updates available for your devices. It also locates drivers for Unidentified Devices in the Windows Device Manager. This tool was designed to be very simple and easy to use
http://www.innovative-sol.com/drivermax/
free program, paid update available
hope this helps
you might be able work your way through the problemif its driver relatedClick start control panel administration tools computer management device manager scroll through all of your devices
or for windows 7 click start right click on computer select properties in the left pane device manager scroll through all of your devices
if you see a yellow question or exclamation mark ? ! or a red X you will need to update the drivers for this device right click select update driver/reinstall driver software
if you can see your usb device but its not working scroll to Ports(Com&Ltd) right click to update driver
if you computer came with a motherboard disk the drivers could be on it
or you might have to download them
rather doing a driver hunt which can take hours
http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html
Windows XP/Vista/7/8
it might take some time being a freeware driver solution
note: it will find all of your outdated drivers
this is a free driver solutions
this will automatically search for and find the correct driver
you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated
also at cnet
http://download.cnet.com/2000-20_4.html
on the home page you should see a search tab just type in what you are looking for
IE: motherboard name sound drivers
you might have to try a few times to get it right
http://download.cnet.com/drivermax/3000-18513_4-10572602.html
Windows 2000/XP/Vista/7/8 free driver program
http://download.cnet.com/drivers-for-free/3000-18512_4-75548155.html
Windows XP/2003/Vista/Server 2008/7/8 free drivers
http://www.downloadcollection.com/device_doctor.htm
Device Doctor is a freeware Windows application that scans your computer hardware and checks to see if there are new driver updates available for your devices. It also locates drivers for Unidentified Devices in the Windows Device Manager. This tool was designed to be very simple and easy to use
http://www.innovative-sol.com/drivermax/
free program, paid update available
hope this helps
click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X
you will need to update/reinstall drivers
right click to reinstall drivers
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again
if you can see your usb drive but its not working
ports (com&lpt) right click update driver if this fails to fix the problem
check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts
if it still cant be detected or If the hard drive that has failed is the same one that you are trying to recover from might the reason that you are getting this error.
This could be an issue where the part of the hard drive you are trying to access is corrupt and not accessible which would explain the reason that it would let you access the other partition.
Now I have seen cases where Malware can break the link of a Hard Drive.
So let's try a couple of steps.
Let's go back in to "Disk Management"
Lets right click on the partition that you are not able to access and select "Change Drive Letter and Paths"
Now try selecting a new Drive Letter.
This will restore the path if it has been broken.
There are also Data Recovery programs that might be very helpful to recover your important information.
Downloads to Recover Your Files and Save Your Bacon and 10 Best Free Hard Drive Utilities.
Some addition links found on Googlehttp://www.datarecoveryreview.net/
http://www.easeus.com/resource/hard-disk-data-recovery.htm
or if its a usb external drive you might need a usb 3 card installed on your computer your computer might not have enough usb output
http://blog.premiumusb.com/2010/09/usb-2-0-vs-usb-3-0/
these can be purchased on Ebay cheap and easy to install
for roughly $9 or $10free postage
hope this helps
click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red xright click to reinstall drivers or
if you can see your usb but its not workingports(com&lpt)right click update driver
if this fails to fix the problem
check usb leads for secure dust free seating
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
hope this helps
if this fails to fix the problem you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap hope this helps
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