20 Most Recent Toshiba Stratagy 4 Lite Voicemail System Phone Questions & Answers

Sounds like you may have accidently pressed a night transfer key. I would check all the phones and make sure none of the leds on the top of the phones are light.

If you have a keyboard and monitor on your voicemail type Alt and U and enter Stratagy as password. press page down and start to change the displayed names. Alt S is save. Your manuals and guides are here.
http://guides.idacomusa.com/

Typically you want your phone system to ring your phones (say extension 10, 11 and 15) and then if no one answers after so many rings the call is transfered to the port the voice mail is on (let's say it's port 16) The voice mail is set to answer right away but does not "ring" until the call is transfered to it. This way (at 4 rings) if a call comes in on line 1 and you answer after 3 rings but a call comes in on line 2 at the same time, the first ring on line 2 will not make the total = 4 and set off the voice mail. I would guess the port at your voice mail is not set to ring and nothing is set up to transfer calls to your voice mail. Did you set this up yourself? How did you program the phone system?

Check if any call forwarding or do not disturb settings are activated on the DKT2020 phone . In addition, you can reboot the phone

Page 100 of the manual and programming guide https://www.compuvoip.com/documents/ug-dp5000.pdf ..

Just buy a new remote. Your phone doesn't have an infrared transmitter and it in not a wifi connected set so won't work with an app. $15 on eBay! https://www.ebay.com/itm/284281862447 https://www.google.com/search?q=remote+for+Toshiba+15DLV76+TV%2FDVD How do people 'lose' remotes anyway? ..

https://www.manualslib.com/products/Toshiba-Dp5022-Sdm-3542507.html Toshiba DP5022 SDM Manuals

It sounds like a programming issue. Hopefully, some of these resources will help:https://www.nconn.com/pdf/Toshiba%20%20Strata%20DK%20Programming%20Manual.pdf https://www.mainresource.com/PDFs/ToshibaStrataAdmin.pdfhttps://www.ask-tsc.com/pdf/Strata_DK_Digital_Telephone_Users_Guide.pdf

they are obliged as a service provider to fix what they damaged talk with a lawyer then consider changing service provider