20 Most Recent Hansgrohe 06649860 Solaris Single Hole Kitchen Faucet with Base Plate - Ste... Questions & Answers

If the water actually stops running it might be a problem in the internal balancing valves. Some valves will restrict flows of the other water-supply: If there is slow hot water it throttles the cold water, if there is slow cold water it throttles the hot water. It is meant to stop the screaming in the shower if a toilet for example is flushed and the cold water pressure drops. Some but not all valves can be taken apart and cleaned. Turn off both shut off vavles first!

Most likely you will need a replacement cartridge to resolve a constant drip. This model uses the M2/M3 cartridge part number 92730000. It is available through your local dealer or online dealer. If you need further help feel free to contact me at Hansgrohe. 1-800-334-0455. Press 2 for tech and ask for David Scarborough. I'd be happy to help.

I would try cleaning the sprayer with CLR to break up and remove any deposits. If cleaning does not reolve you may need a new sprayer. The part number for the sprayer is 14893801 in steel optic. It is available through your local dealer or online dealer. Feel free to call me at Hansgrohe 1-800-334-0455. Press #2 for tech. Ask for David.

Hello,

Please contact us at the below number or email me directly and I will get you a copy of the instructions that you need.

Regards
Chris

Christopher Scott
Technical Support Specialist
Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta,Ga 30004
Tel:1-800-334-0455
Fax:678-762-7042
Email:[email protected]

Hello,

You will need a replacement cartridge, please give us a call the the below number or email me and we will assist you with this.

Regards
Chris

Christopher Scott
Technical Support Specialist
Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta,Ga 30004
Tel:1-800-334-0455
Fax:678-762-7042
Email:[email protected]

Hello,

Please contact me at the below number or email and I can supply you with a copy of the installation instructions.

Regards,
Chris

Christopher Scott
Technical Support Specialist
Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta,Ga 30004
Tel:1-800-334-0455
Fax:678-762-7042
Email:[email protected]

We don't sell anything here but this site may have what you need.
http://faucets.efaucets.com/nav/ct2/Deck%20Plates/ct1/Kitchen%20Accessories/0

I am not pushing this company it just happen to be the one that came up when putting (faucet base plates) into my internet search.

Re tighten your hose connector and repair the leak of replace with new one

The first thing I would do is to locate source of the leak. Look carefully at faucet when it is on and see if you have any water leaking from areator and running back down the underside of spout and leaking around base of faucet, also see if you have any leaks around handle. If the leak is from the areator you can just replace it and not have to remove the faucet. when you check under sink on faucet supply lines make sure they aren't leaking at that point. I would use paper towels or rags to wipe everything dry under faucet and let it set for 1/2 hour then check again. If it.s still dry run some water and use both hot and cold water seperatly,checking underside in between. If you determine that leak is coming from top side and leaking thru. Shut off water supply valves if available if not shut off supply to house, make sure water is off before proceeding. Disconnect supply lines from faucet,Remove retaing nuts on either side of base,and remove washers. Remove faucet and check for any obvious faults. If you think it was leaking around base get a small tub of plumbers putty. Most hardware stores stock it. Remove a golf ball sized portion or larger and knead in your hands until it is warm and pliable. Press into place in faucet base. Continue doing this until it's full. Reinstall plastic or rubber base gasket and put faucet back in place Put washers and retaing nuts back on a tighten till snug. Center faucet where you want it and tighten securely. Scrape off excess putty with knife point and wipe with paper towels till clean. Hook up supply lines and turn water back on. Check for leaks and good luck. Thank you

make sure the hose under the sink, ( the one that goes to the faucet) has not gotten twisted around anything. sounds like it is losing pressure. it takes steady pressure for the stream to maintain that "needle" spray.

Water hammer: is a loud banging or clanging of the pipes usually occurring when a valve is turned on or off due to loose pipes.

Solution: Anchor the offending pipes to the wall. Buy water hammer arrestors. Also Lower the water pressure with a pressure reducing valve

Hope this tip Helps.

You are probably missing the feral (sp?) that belongs behind the nut on the compression fitting. The feral looks like a coper or plastic ring for your finger that is also slightly coned shaped....http://images.google.com/imgres?imgurl=http://www.plumbingmall.net/catalog/ferrules_thumb.jpg&imgrefurl=http://www.plumbingmall.net/servlet/Categories%3Fcategory%3DPIPING%2BSYSTEMS:PLUMBING:MANABLOC%2BACCESSORIES&usg=__EswgpaP-RUncJqHYNZbLDFsAw0E=&h=77&w=83&sz=2&hl=en&start=3&um=1&tbnid=qzemJ2Zin0P1MM:&tbnh=70&tbnw=75&prev=/images%3Fq%3Dplumbing%2Bferrule%26ndsp%3D18%26hl%3Den%26client%3Dfirefox-a%26rls%3Dcom.ubuntu:en-US:official%26hs%3Dhh9%26sa%3DN%26um%3D1

You will need a flat head or a knife. You sould be able to pry it apart if not they are so cheap, pick one up at walmart, lowes etc. Bring the old one with you. Some of the tread patterns are diffrent

Here is a link to the PDF for that particular model:

Spare parts catalogue

Here is a link to the faucet page if this isn't what your looking for:

Metro 06917000

Hope this helps!

I would suggest that if the low flow is affecting the hot water only that the filter is restricted where the tap plumbing joins the house plumbing. The filter is in a small housing which is right next to the house plumbing. Turn off the hot water supply and ensure the mixer is in the off position. Disconnect the hose adjacent to the house plumbing using a 19mm and also a 10mm spanner to stop the thin hose twisting. Then use a 13mm spanner to unscrew the filter housing.

Almost certainly the hose. They leak from the bottom, cartridges drip from the top. That unit is discontinued. https://www.manualslib.com/manual/13802/Hans-Grohe-35807801.html https://www.google.com/search?q=Hans+Grohe+35807801+kitchen+faucet+parts ..

Yes you need to replace as a complete Cartridge Repair Kit. Once they wear, you can't fiddle with them and make them better.

identify the source from hot or from cold or from both. cold only suggests you may have a rusty water service supply pipe. this pipe is outside underground. hot would indicate corrosion at your water tou may have a copper system but it;sheater. both hot and cold would possibly indicate galvanized nipples were used to stub out of the wall under your sink, and are experiencing ionic transfer...or electrolysis...if its your bathtub you are talking about and not your sink faucet,,,,the color is very common and is occurring because your tub spout and showerhead were piped with galvanized pipe. a lot of plumbing shops pre-fab their tub valves with galvanized pipe and supply the valve water with copper tubing....just grin and bear it if so. one more idea if it is your faucet and it occurs on both hot and cold use...check the screen in your faucet aerator...the little chrome (or brass) tip that screws on and off the end of the spout on the faucet. good luck and if you see corrosion on any supply connections...handle with care...the pipe or fitting could be very brittle or soft...and break apart...causing a flood....make sure to know where and how to turn your house water supply off before going beyond a visual inspection of your plumbing..orange water indicates corrosion of steel pipe 99% of the time and bkue water indicates corrosion of copper pipe 99% of the time.

That sounds like an issue with your either The cartridge or your handle needs to be reseated correctly . Turn off your water turn the tap to the on position find a set screw should be a small Allen key before turning out make sure your drain is plugged in case the set screws falls all the way out loosen your set screw till it’s almost all the way out remove your handle check to see if your Handle possibly had not been seated correctly. There are YouTube videos to show you how to reseat your handle properly it’s not that difficult. If it’s not a handle issue your cartridge likely needs to be replaced which is also an easy process .

https://spares.hansgrohe.com/etk/INT/product/04076000/8809627168611.seam?fsid=0x000077210000704100006F91&lang=en_GB&wcms=INT https://assets.hansgrohe.com/mam/celum/celum_assets/16__hruh0765_pdf.pdf?5&_ga=2.43849249.583112013.1552939079-215678084.1552939079 The faucet is rated at 6.7L/minute (<2 gal/m) and I would expect that's a design of the cartridge. You could measure flow with spray head attached, then remove head (see link) and measure again to see how much the head reduces rate of flow. You could try removing the check valve(s) but not sure if that will work as it may leak. product features · consists of: single lever kitchen mixer · swivel range 150° · with telescopic function (330 - 500 mm) · normal and spray jet · lockable shower spray, spray returns through pressing spray diverter · quick connect shower hose · flow rate 6.7 l/min · ceramic cartridge · connection type: G ? compression · integrated non-return valve · suitable for continuous flow water heaters