20 Most Recent American Standard Jasmine 3821.834.002 Chrome Hi-Flow Kitchen Faucet... Questions & Answers


Download the BILT app and search for your faucet model. The icon is turquoise with a white nut ( as in nut and bolt).
It will show you step by step nearly everything under the sun. Hope that helps a bit.

American... | Answered on Nov 09, 2019


No, sorry but if it used to work it is unlikely to fail so soon. Check the hot water supply first.

American... | Answered on Sep 29, 2019


I need 300 2go credit in my 2go account

American... | Answered on Jul 23, 2019


Make sure that the compression nut is not too tight where it could bind up the plunger rod. I'm sure you have probably gotten up under to see if it is hitting anything. Also, make sure that the lift rod is adjusted correctly. I am leaning more towards the unit being bound up some how.

American... | Answered on Dec 10, 2018


Never use Draino on a toilet. All pipe cleaning liquids are not really a solution, just a temporary fix.

Since you said that the slow draining is associated with both the toilets and the sinks then I am almost certain that you have a venting issue.

Imagine a drinking straw.....now if you hold your thumb on the end of the straw and bring it up abouve the water level water remains in the straw. This is because air can't get in to replace the water. When your finger is removed then the water flows freely.

As with the straw, your plumbing must also breath. I would bet that one or more vents that are on your roof have become clogged with debrise. Squirrels love to throw nuts and stuff down there to build their nests upon.

Climb up there (safety is a priority) and try running a snake (~$10 at lowes) and see if you hit any obstruction. If so, use the snake to dislodge it.

If you would like, pour water down the vents either by hose or bucket and see if the water backs up. If it does then you have a clog. You can also use the water to try to clear the clog.

Thanks.

American... | Answered on Nov 27, 2018


The faucet may have gotten clogged during the changeover process but it could simply be defective.

American... | Answered on Nov 26, 2018


mixing valve and ceramic washers are defective. American Standard is not what it used to be. Parts are substandard and imported from china. Get yourself a Glacier Bay, and contact American Standard and demand your money back or a credit.

American... | Answered on Sep 27, 2018


Did you replace or reface the seat (the surface in the bottom of the faucet body where the stem's washer "seats" itself to shut off the flow of water? There are special tools for removing the old seats and installing new ones (available from professional plumbing suppliers), or you may be able to renew the seat's surface with a special tool called a seat surfacer.

American... | Answered on Apr 13, 2018


If by push pull you mean there is a knob and rod that you use to raise and lower the plug. Look under the sink for a rod extending perpendicular to pipe it will be about 8" long and attach to a linking bar below he push pull rod. Typically there is a small retaining nut that seats around a ball seal on this rod that secures it to the tail piece dropping from sink. Unscrew the retaining nut, slide the rod out and then lift out the plug. You will notice a ring on lower end of the plug piece that you will need to insert the rod thru when reassembling. If you are referring to a fixed twist and drop plug Open it and there will be a set screw on a flat face in the stem portion under the cap. It's usually small straight slot screw but may also be a hex head slot Loosen that screw and the plug will lift off a center peg in the drain assembly.

American... | Answered on Jan 12, 2018


I would google it . Or look on u tube

American... | Answered on Jan 12, 2018


possibly needs new seals in it .

American... | Answered on Dec 24, 2017


open to drain pipes. remove the collars that hold trap on, sometimes you may need pliers or a pipe wrench to remove.install is reverse of removal the trap is there to contain the gases in drain pipe. if no trap. you will smell sewer water all the time. 1-1/4 for bathroom drains and 1-1/2 for kitchen sink drain.

American... | Answered on Sep 13, 2017

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