Top 20 Fargo HDP5000 Thermal Printer Questions & Answers

That error usually indicates the ribbon is not loaded properly in the carrier. Please double-check to ensure the spools are inserted in the spaces with the matching color (i.e. - blue to blue; orange to orange), and that the ribbon is threaded the LONG WAY around the carrier, such that it passes over the silver-metallic rollers. Note also that the ribbons MAY have a spot of glue on them from the factory that is there to keep it from loosening or unrolling during shipment. After threading the ribbon properly, turn the take-up spool by hand to ensure that ribbon material is moving smoothly from the feed spool, and is not stuck.

Access the printer-driver settings (Windows=>Devices and Printers=>Right-click on device, select "Printing Preferences"). Next, click the "Image Transfer" tab. Here you can make some adjustments to the image position - both vertically and horizontally. If this doesn't help, double-check your page-size and print-parameters in your software. You should be outputting to a "CR80" sized card, and (if present) your margin settings should be 0 for all of top, bottom, left, and right. If that doesn't help, then you may have to perform ribbon and/or film calibrations. These are available through the "Self Test" menus within the Printer Information screen of the (free) Fargo Workbench Utility program.

Any authorized Fargo dealer can help you. We are one in the USA, and would be happy to assist. You can email us at [email protected], or reach us toll-free from the US or Canada at 888.485.4696. In other areas, +1 704.535.5200.

Can you please follow the below steps and please get back to me. 1,Can you clean the printer very well . 2,Go to the preference image color color management the drop 3,down select non.and also check on the card size. 4,before you insert the ribbon please roll it up to were the black color start.

Go to your "printers and faxes" in your start menu (or equivalent menu, depending on version of windows). Right click on the printer and select "Printing Preferences". Select the "Image Color" tab. Find the selection, under "Heat", labelled "Dye-Sub Intensity". Click the scroll tab, and drag to the left. You want to lower this to -%10. This will lower the heat used during transfer. If the Problem persists, try updating the printers firmware.

On the Printer go to : Menu > Setup Printer > Restore Settings. The screen will prompt you with a "Done" message.

are you using the printer as an USB or network printer? Normally its changes when you restart the printer its install it it again and also its bring an other seating again.when ever you start it you need to go preference and check what ever setting you used .please let me know.

Update the printers firmware. This is always my first step when servicing these printers. Drivers Downloads On this same page, make sure to download the Fargo Workbench Utility (towards the bottom, under "misc"). This application is needed in the updating process and is very useful when dealing with settings issues, like this.

This error usual occurs after a large print job (50 prints in a row). Try shutting off the printer, and leaving it off for a good 15 minutes. Turn back on and retry. If the problem persists, then you should contact a service center. It seems to have a failure in an internal sensor.

Check to see if your print film is literally out. Make sure the film roll is installed correctly. The machine senses a micro chip on the roll (RFID), to determine - Type, Amount left and Presence.

error 68 mean the card is jam in the print station or in the flipper area. you either clean the card part and flipper very well.or you may need to change it. thanks

on the printer property dialog select image color tab then advanced settings, for darker images increase sharpness and contrast and decrease gamma to you satisfaction

Is this an HP 500 or 600 ? the fuser is going bad it will need replacing.

erro 103 could cos by head voltage erro or head fit erro.this could be a problem with the printhead lift or transfer roller headfit.reset the printer and try again ...

Check your ribbon. It may be jammed in your printer.

Fargo HDP500 didnt make any power on or off button you just need to remove the power cable direct from the printer and retuning it their also it will turn the power on thanksED

I was experiencing the same error message but I noticed it accompanied the Transfer Film 'LOW' warning. Replaced the transfer film and the error message disappeared.

To print with UV on a Fargo HDP5000 printer you first need to get a UV color ribbon: YMCFK. The part number is 84061. After you have your UV ribbon installed you will have to load your cards and tell the printer where you want that special UV logo/design to go. The easiest way to do this is by using Asure ID Solo 7 software. This design software is made by Fargo and has a check mark box on the top where you can either turn the UV design on or turn it off depending on how you plan to create your card. Asure ID Solo 7 costs about $150 but it's very easy to use and makes the print process easier. There is a second option which involves not using Asure ID and instead creating your UV design through Fargo's "Work Becnch". This process of creating UV designs through work bench is slow and not the most efficient but it is free.

Pls do the following:-

Ribbon Break/Jam
(PC Error Message No. 99, 108 and 109)

The Ribbon is not able to find the next panel correctly. Check for jams/breaks.

If jammed, clear the jam. If broken, repair by taping the Ribbon back on to the take-up core.
Press Resume to continue or Cancel to abort.

Thank You...........

In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed.