Top 10 Apple iTunes Questions & Answers

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My itunes screen has frozen!! HELP!!!

1 week ago, my itunes program was working just fine, now when I tried to get in it this morning IT FROZE!! What in the world can I do?! Quick responce requested. Thank you!!

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Answer

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The same thing happned with me and i clicked on Help and Support on my computer, typed "force quit" and many solutions came up...one of them was "Exit a program that is not responding" and that's the one i clicked. It suggested i go to Task Manager, so i did, and then on Task Manager i clicked on the Applications tab, found iTunes, clicked it, and then clicked "end task" at the bottom right corner of the page. (you can also go directly to Task Manager)

Posted on Feb 01, 2010

Question

  • 49,891 People Helped

itunes drivers for importing and burning CDs/DVDs missing

I have tried to download itunes version 8.0 several times and every time I open the program after, I receive the following message: The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall itunes. But as I mentioned re-installing hasn't helped. I know that I have used previous versions without a problem, so I am not sure what to do? Can anyone help so that I can burn CD's?

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This fix is from:
http://getsatisfaction.com/apple/topics/registry_settings_missing

K replied on April 14, 2009 00:27 // Good news!!!!I have had the same problem as you and have been dealing with it the last 2 days-uninstalling itunes,quicktime and then reinstalling and installing gearproduct download??Anyway to make a long story SHORT:
1. Do a search for a file -GEARAspiWDM.inf in C drive
2. Right click and install
3. Reboot the computer
4. itunes should be working without the error-I hope, it worked for me!!!!!!
good luck, K

Posted on Jan 20, 2010

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ipod is disable and showing connect to itunes

hi i am nitesh patel from India and the problem is that my video ipod has been lock after i had given wrong password and the message on the ipod is giving that ipod is disabled and connect to itunes and i had done many time but it don't work so pls. help me out of that.

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Answer

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You might be able to restore the iPod, you just need to put it in a different mode. Try plugging it into your computer. Press and hold both the sleep and home buttons at the same time until the screen goes black (can take longer than 10 seconds) then let go of the sleep button (the button on the top of the unit) while keeping the home button held in (the button on the front of the iPod). Keep the home button held in until your computer recognizes new hardware. You should hear some sort of sound coming from your computer speakers. That and the "installing new hardware" notice should come up in your taskbar (this is where you computer shows the clock). Let go of the home button once this happens. Open up iTunes and then restore it.

Just a little FYI - it may take longer than 4 minutes before you can a response. You might want to wait at least a few hours before bumping your thread. Remember that this is a normal work week and not everyone is on these forums during normal working hours (ie 9:00 AM to 5:00 PM). Most of the traffic here on iLounge is during the evening.

Posted on Mar 18, 2009

Question

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My iPod touch says connect to iTunes but when I

My iPod touch says connect to iTunes but when I connect it to iTunes it cant open my iPod because of a password but I can't type it in because of the connect to iTunes screen. What do I Do?

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Answer

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Two choices:
Plug in your iPod
Go to "My Computer"
Go to your iPod's drive (F for me) Make sure you can see all hidden folders (If you aren't sure go to Tools, Folder Options, View Tab, and check Show) After that click iPod_Control Click the folder called "Device" And then change it from _locked, to _unlocked

Or
Follow these instructions to reset your iPod to its factory settings
http://support.apple.com/kb/HT1339

Posted on Jun 07, 2009

Question

  • 9,127 People Helped

my itunes does not start whwn i clicked on icon.

my itunes does not start whwn i clicked on icon.

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Here's some info that may help - picked up from other boards where similar problems reported.
First check to see if Quicktime works normally, iTunes will not work without it.
If Quicktime is OK, then use these troubleshooting articles: XP version http://support.apple.com/kb/TS1421 Vista version http://support.apple.com/kb/TS1717
Have you installed any of the following: ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar, (possibly starcodec pack, 3ivx)
If so uninstall them, they are know to cause problems with Quickitme. Then download the version of Quickime without iTunes: http://www.apple.com/quicktime/download/win.html Now Remove Quicktime using the method for Quicktime in this article (just Quicktime): XP http://support.apple.com/kb/HT1925 Vista http://support.apple.com/kb/HT1923 When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name. Restart you computer Install the stand alone Quicktime and check if it starts. If it does you are in a position to find out if iTunes is OK.
If Quicktime is OK, do you get any error message when you try to start iTunes? If not, open your task manager after trying to start iTunes. Do you see iTunes.exe running on the processes tab. If there is no error and you see iTunes.exe running then iTunes is hanging and we need to look at a slightly different route.

Sometimes it is just a problem with the itunes database file when it won't open after an upgrade. Press and hold the shift key while trying to start itunes. Does it give you an option to choose or create a new library? http://docs.info.apple.com/article.html?path=iTunesWin/8.0/en/15502.html

Bonjour is a common cause of iTunes hanging at start up. i.e. silent launch failure with iTunes.exe running on the processes tab. You can uninstall bonjour if you don't need it. However it is required for sharing libraries and other things
You could also try uninstalling it, then downloading bonjour from Apple and installing it directly. http://support.apple.com/downloads/Bonjour_for_Windows

Posted on Jun 15, 2009

Question

  • 8,411 People Helped

invalid security code in itunes

Ive downloaded apple itunes and have it installed....just got my ipod touch and want to start downloading and adding all these songs and apps for my girlfriends birthday....but i cant create an account, itunes keeps saying the security code to my card is invalid....ive tried three different ones, two visas and one discover....can someone please help

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im going through the same problem if you solve it please email me and tell me how
[email protected]

Posted on Jan 03, 2010

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what can i do to get rid of itunes error 306

what is itunes error 306 when i go to open the itunes store and click on a song or something i want i get an error plz help.

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Answer

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http://discussions.apple.com/thread.jspa?threadID=2152912&start=90&tstart=0
Launch Internet Explorer
Click the Tools menu
Select Internet Options
Click the Connections tab
Click the LAN Settings button
Make sure that that "Use a proxy server for your LAN" checkbox is unchecked
Click OK till you are out of everything, and then close Internet Explorer
Try again in iTunes to load the store

or:
Okay, I found the solution when running CA Security Center for me. You need to open your Parental Controls - Advanced Settings. In the user/default tabs select Web Filters. The select "Custom List" under the allowed section. Then add the following sites individually: itunes.apple.com, ax.itunes.apple.com, albert.apple.com Be sure to select the checkbox to allow the entire domain. Then restart iTunes.

Posted on Oct 05, 2009

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itune failed to start because qtcf.dll was not

itune failed to start because qtcf.dll was not found

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Answer

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you can download the itunes again at the site. Or you can download the dll file individually at:

ineedfile.com/search.php?q=qtcf+dll

or
find the file in your Quicktime folder and copiy it windows system 32 folder

Posted on Oct 01, 2009

Question

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error (-1202). what is this how do I fix it

error (-1202). what is this how do I fix it

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Answer

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First way around the 1202 error is a pretty easy fix. Right click on "redeem" on the itunes home page. It will give you a choice to open or copy - choose "copy this link". Then paste it into a new internet explorer window. Accept the security prompt then it should load up the space to put your code in.

Second fix is also simple just CHECK YOUR COMPUTERS SYSTEM DATE AND TIME. If not correct then adjust and should be you sorted.

Posted on Oct 25, 2009

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error 3503

error 3503

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