20 Most Recent Pride New Jazzy 600 Power Wheelchair by Mobility - Page 2 Questions & Answers

doug then you could have received a bad battery or you have a charger problem or a charger circuit problem. If the chair comes on then the wiring is ok. when you plug the charger in do you have a green light and a yellow light on the charger? (when fully charged the light goes from yellow to green indicating full charge) If when you plug the charger in and you have a red and green light then there is a problem with the charging citcuit. I would contact your provider where you got the chair to have them check it out for you Hope this helps

With the battery charger That was easy wasn't it? No, take the off board charger plug it into the charger port located under the front of the joystick and then plug it into the wall outlet and let er rip overnight The yellow light on the charger should turn green indicating a full charge disconnect from the wall and then unplug from the joystick and you should be all set Hope this helps

not much info but if it won't recharge then you might try replacing the batteries If you had no problems with the charger before then its probably working ok I f Medicare paid for the chair then your provider can replace the batteries and Medicare will pay 80% of the cost Hope this helps

Jesse the 4 flashes indicate a right motor problem. If Medicare bought your chair then they will pay for most of the repair cost. You can contact Repair Express @ 1-877-581-3733 or Roadrunner Mobility @ 1-800-467-2668 if Medicare paid for your chair. They will pick up your chair give you a loaner and return your chair repaired. If not then you will have to pay for the motor yourself and you can contact them to do a self pay repair. Hope this helps

Your batteries are most likely dead. If your chair was covered by Medicare or insurance, you can get new batteries every year and they are covered.

Some dealers will try to get you to pay out of pocket for this service call, but let them know you won't and you'll be fine. To find a dealer that will service your particular chair, call Pride directly at 1-800-800-8586

Good Luck.

and remember, you should be able to find a dealer that will come to you to service your chair and you shouldn't have to pay out of pocket.

have the batteries checked, there are two gel cell 12 volt batteries, that if one or both will not hold a charge, they will fail on incline as the load on the chair is greater going up hill. Test this out by trying a hill near your house. I had to change one of the batteries in another model Pride that my wife uses for the same problem. The one battery would not hold a charge.

Has your scooter been sitting idle for several weeks, or has it been connected to the charger 24 hours a days for a long time? If so, the batteries may have become damaged and will give you enough power to turn the controller on but not enough to make the motors run.
If the lights come on and are steady, the manual brake levers are in the drive position and the chair still will not move, I recommend replacing the batteries. If anything else were wrong, either the lights would flash or not come on at all.
I hope this information is helpful to you, good luck!

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biqiu Check out my tip on getting your chair out of lockout or sleep mode this should help with your problem Good Luck

The AAM advanced actuator module is usually located on the back of the Jazzy 600. Remove the 4 screws holding the cover on the AAM and check that all the connectors are plugged in and not backed part way out. If the PWC is running then the joystick buss connector to the AAM and buss cable from the AAM to the base controller is OK. The other connectors usually get pulled out or at an angle and make poor contact. Check that the AAM is vertical with the mounting hardware tight on the back because there is an inclinometer in the module to sense the position of the back. If you find no problem with the mechanical mount and electronic connectors, find a technician (your dealer) who has a hand held programmer for further troubleshooting. Under the AAM cover is a bypass circuit board and jumper leads to run the actuators in case of AAM failure. Hope this helps.

Julie If the chair is new - less than a year old it is under warranty so contact the provider that sold you the chair to have them fix the problem. If Medicare purchased the chair you can contact a service company to have them repair the chair for you and they will bill Medicare. Contact Repair Xpress @ 1-877-581-3733 or Roadrunner Mobility @ 1-800-467-2668 Hope this helps you

Hi. This type of fault can be caused by a few different problems. Is the machine flashing any fault codes?

Faults could be a stuck brush in the motor, Free-wheel lever in the wrong position, faulty motor or battery connectors, loose battery terminals, jambed brake solenoid.
Hope this helps. Neil.

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Unplug your joy stick and replug and retry it if that does not work call your dealer about it you may have a bad joystick

your charger plug fits under the controller joy stick. It has 3 coverd prongs [email protected]

Get some new batteries. yours are shot. you can't leave it sitting without charging at least once a month.

sounds like problem with joystick, however, you may try checking the cable from rear of the joystick which runs under the seat, make sure its plugged in and not damaged.

The control systems on power mobility equipment have a "prevent" circuit that immobilizes the equipment while it is plugged into a charger, so folks won't take off with it plugged into the wall outlet. When you turn it on when plugged into a charger, the display will flash constantly, or sweep constantly, depending on the manufacturer. This is normal. Your off-board charger should have a red light to indicate power to the charger, and another light for the charge status. Yellowish means it is charging, when it turns green, you are fully charged. If the status light is green all the time, that is an indication that the charger is not functioning properly, or that the batteries are below a chargeable state. Check charger output, which should be 26-28 volts dc, and each battery should show at least a 12 volt reading, but around 13.5 volts with a full charge. If one or both of the batteries drops below 12 volts after a short period of time, it's time for a fresh pair. Fully charge new ones before using the chair.

It is called the "current limit time out." Apparently the battery needs to recuperate or adjust its charge across the cells. That is another question. What it needs is a few minutes to be turned off. I know this from seeing the manual. https://youtu.be/PB2JsjU9m3A?si=QEXCzBoW3ni5mWyi&t=122

It may be something as simple that you have picked up a twig or a piece of litter. Lie on the floor and look underneath with a flashlight or get a young person to do it..