20 Most Recent American Standard Colony 2388.012.222 Linen Two-Piece Round Front Toilet - Page 9 Questions & Answers

follow this steps and fix it. God bless you
Clear a blocked water intake:
  1. Twist-off or unscrew the intake cover.
  2. Clean the intake cover with an old toothbrush and powdered laundry detergent. Rinse any soap residue from the cover before reinstalling.
  3. Replace the cover.
Replace a jet:
  1. Identify the damaged or inoperative jet and make sure it requires replacement.
  2. Follow the owner's manual instructions for removing the old jet. Some twist out by hand while others require a special wrench.
  3. Find an exact replacement jet (through a pool or spa supplier) and install the new jet.

American... | Answered on Nov 24, 2013

t sounds like you have a bad air switch located in your motor.
The air switch is what the air hose connects to on the back of the motor or on the box on top of the motor. The other end of the air hose is connected to the air button on the lip of the tub.
This is a latching air switch and when you push the air button it latches to send power to the motor. When the air button is pushed again it opens the latch in the air switch and stops power going to the motor shutting it off.
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American... | Answered on Nov 15, 2013

What is the problem? How do you turn this tub on/off ?

American... | Answered on Nov 15, 2013

Bad flapper valve or water level is above overflow tube. Replace flapper or lower float.

American... | Answered on Nov 11, 2013

O ring on fill tube? or on tank?

American... | Answered on Nov 11, 2013

Perhaps the shut off valve is not fully open, or constricted. Try opening and closing the shut off valve to loosen any sediment. Otherwise, replace shut off valve.

American... | Answered on Nov 11, 2013

Replace flapper with one for your toilet model.

American... | Answered on Nov 11, 2013

Flapper seal is damaged or worn out. Replace Flapper with one for your model.

American... | Answered on Nov 11, 2013

It could be a venting issue. Check the roof vent for the plumbing system. Perhaps clogged with leaves or other debris causing a blockage in the vent line. You can use a hose up to the roof and flush out the vent line. Another problem may be calcium buildup. CLR , a product available at most hardware and grocery stores will dissolve mineral buildups.

American... | Answered on Nov 11, 2013

Try a bathroom supply shop or your place of purchase. Failing that try http://www.americanstandard-us.com/support/

American... | Answered on Nov 10, 2013

If you've tried turning off both shutoffs underneath and water still runs, then the shutoffs are also likely worn out and need to be replaced. If there is no way to shut off from that point, then the only other option is to have somebody turn off all water in the house near your water meter or main water line. In many places, hardware stores will sell something called a "water shutoff key", but depending on your location, it may have a different local name.
Once water is off to the whole house, turn the hot water on somewhere in the house to reduce pressure from your water heater before replacing your faucet and shutoff valves.
It is a good idea to take one of your old water shutoffs with you to a hardware store to make sure the new one would fit propperly.
If you know somebody who can take apart the faucets to check and replace just the washers, then it could be fixed with even less expense, if you would not rather replace the faucet with a new one that will last longer.

American... | Answered on Oct 14, 2013

This sounds like the air switch in the motor is not working properly. You will need to remove the pump from under the tub to access the air switch located in a housing on the motor.
Replacement Air Switch will cost you about $20

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American... | Answered on Sep 04, 2013

Two things come to mind,
The sinks were installed out of balance and way over tightened causing a constant stress on a warped surface, or a foreign object was left under lips of sinks. If they were purchased and installed at the same time you could have received damaged merchandise.

American... | Answered on Aug 21, 2013

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