20 Most Recent LG LRTP1231W Top Freezer Refrigerator - Page 10 Questions & Answers

You mean unplug and replug, yes?

It sounds like something is being reset. This should reset on its own if the door is left closed for a while.
Some frigs have a timer on the light so that if the door is left slightly open the light which gives off enough heat to defrost the frig or freezer will shut off after a time. Make sure the door is closing and that the seal is holding. A large door can sometimes shift on the hinge and go out of alignment. Measure the projection of the edge of the door from the face of the frig box. It will be a few inches (thickness of the door plus rubber seal to the frig box). This measurement should be the same all around the door. If it is not close to the same the door has shifted. If you are handy figure out which hinge has moved, loosen the screws, adjust and retighten. If you are not so handy, this could make things worse real fast. It is like adjusting cupboard doors in that you make the top right corner go in by pulling the bottom left corner out, for example.

The switch can easily be tested by pushing on the switch when the door is open. If you have one switch per door, it turns the light on and the fan off when the door opens. If you have two switches per door, one turns the light on and the other turns the fan off.

While the frig has your attention, pull the grill off and very carefully vacuum the dust off the radiator looking thing and all around. Wait for the evaporaror fan to stop running! This will greatly improve the efficience and lengthen the life of your frig. Your instruction manual will actually tell you to do this... If you have a dusty house do this every couple of months. I've got a pair of subzeros that are now 27 years old. I just had one of the doors shift and ice was forming on the back wall inside.

LG Refrigerators | Answered on Dec 22, 2018

Your label is the specification.

LG Refrigerators | Answered on Dec 19, 2018

It could be the valve or the ice maker. Typically a defective ice maker causes this

LG Refrigerators | Answered on Dec 17, 2018

If it has one, most likely it’s located in upper right corner of refrigerator or in front grille area.

LG Refrigerators | Answered on Dec 15, 2018

If it’s ice in floor of freezer, then defrost drain is stopped up. If it’s frost on back freezer wall, then it’s a defrost problem.

LG Refrigerators | Answered on Dec 13, 2018

My advice is to get a professional person to check it out. You could have an explosion or even a fire. if you do not know what the problem is you better get help before you kill some body.

LG Refrigerators | Answered on Dec 13, 2018

Contact LG


LG Refrigerators | Answered on Dec 11, 2018

We have refrigiatoe main control board model
6871JB1293 we start this after 1 minutes ER CD applies in display

LG Refrigerators | Answered on Dec 09, 2018

Sounds like freon is low if only a small
portion of coils are frozen.

LG Refrigerators | Answered on Dec 07, 2018

Control board could be bad. Defrost timer if it has one could be not advancing, Compressor could be bad or a blockage or leak in system. Cold control thermostat could be bad.

LG Refrigerators | Answered on Dec 07, 2018

If compressor is running continuously and both fans are running,and it’s not cooling, you have a sealed system blockage or leak.

LG Refrigerators | Answered on Dec 06, 2018

Call a service technician. It’s probably control board related

LG Refrigerators | Answered on Dec 03, 2018

Could be a defrost timer gone bad, or low on gas or faulty thermostat. You need a service technician to visit and diagnose.

LG Refrigerators | Answered on Nov 29, 2018

Not finding what you are looking for?
LG LRTP1231W Top Freezer Refrigerator Logo

50 questions posted

Ask a Question

Usually answered in minutes!

Top LG Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4656 Answers


Level 1 Expert

8 Answers

Colin Stickland
Colin Stickland

Level 3 Expert

22485 Answers

Are you a LG Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

LG Refrigerators

  • LG Refrigerators

Most Popular Question

lg model lrtn18320ww

  • Refrigerators