20 Most Recent Sta Rite Sta-Rite Max-E-Therm High Effiency - Propane Heater - 333,000 BTU Questions & Answers


Water flow might be the issue. Check the Thermal Reg or any other external by-pass.

Sta Rite... | Answered on Apr 26, 2019


bad ignitor if gas to unit

Sta Rite... | Answered on Dec 05, 2017


bad display board or transformer

Sta Rite... | Answered on Dec 05, 2017


bad ignitor

Sta Rite... | Answered on Oct 11, 2017


bad temp sensor

Sta Rite... | Answered on Oct 11, 2017


check gas and ignitor

Sta Rite... | Answered on Oct 11, 2017


possible bad ignitor

Sta Rite... | Answered on Oct 11, 2017


ignition failure turn off then back on then see if ignitor is ok and check gas

Sta Rite... | Answered on Oct 01, 2017


The age and over all condition of the heater would help. Try removing the Thermal Reg and see if it smooths out. If the heater responds, replace the Thermal Reg with a new one.

Sta Rite... | Answered on Jun 13, 2017


This issue sounds tricky. I recommend you callthe Sta Rite technical support at 888-782-7483 and they should be able to helpyou figure this issue out.

I hope this helps.

Sta Rite... | Answered on Jun 06, 2017


Check your stack flu sensor. Sensor can not be jumped. As soon as the heater fires hold down the pool or spa button until the stack temp appears. At 500 degrees the heater will shut off giving a code. The heater should not restart. I would also check for wire damage based on the description of your issue and the board restarting on it own. You may also have damage to the "user interface board" , hard to say with out on site trouble shooting.

Sta Rite... | Answered on Jun 04, 2017


Have any mice been inside the heater? If so check the burner. Some times the mice will nest inside the burner and it will need to be cleaned.

Sta Rite... | Answered on May 14, 2017


Try replacing the Temp sensor. You can not just jump it out, it needs to be repaced.

Sta Rite... | Answered on Apr 06, 2017


if power to motor bad motor replace

Sta Rite... | Answered on Jun 11, 2016


when it shuts off check voltage from transformer if none or low replace

Sta Rite... | Answered on Jun 11, 2016


check gas pressure if ok check flame sensor

Sta Rite... | Answered on Jun 11, 2016

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