Top 10 HTC Touch Pro Smartphone Questions & Answers

broken LCD

voldown, central key and reset botom at the same time, then text appear, choose number 1 for restore manufacturer default pressing volup or 2 for restore munufacturer default and format moviMand pressing voldown and wait a few seconds.

I FINALLY GOT THE ANSWER! I ALSO HAVE A GODADDY EMAIL ADDRESS AND USE A HTC TOUCH PHONE FROM SPRINT. I've entered the following settings and my email now works like a charm! This is for a POP3 email address, not an IMAP email address.

You cannot send the email unless you have a sprint email address. Email must go through the Sprint server in order to be sent (incoming mail does not).

Call Sprint Tier II (877.345.7895) and ask them to set you up with a User Name and Password for the outgoing mail server. All the rest of the settings are as follows:

EMAIL SET UP Email Address: [email protected] Your Password: the password you use to access your go daddy account Check SAVE PASSWORD Click NEXT UNCLICK TRY TO GET EMAIL SETTINGS AUTOMATICALLY FROM THE INTERNET. Click NEXT. Your Email Provider: Internet Email Click Next Your Name: Dales Wife Account Display Name: 'GoDaddy Email" or whatever you'd like to call it so you can identify this account (you can have several email accounts sent to your phone). Click NEXT Incoming Mail Server: pop.secureserver.net Account Type: POP3 Click NEXT User Name: Again enter [email protected] Password: Enter your password again Check SAVE PASSWORD Outgoing (SMTP) Mail Server: smtp.sprintpcs.com CHECK Outgoing server requires authentication UNCHECK Use the same user name and password for sending email Advanced Server Settings: DO NOT Check: Require SSL for Incoming e-mail DO NOT Check: Require SSL for Outgoing e-mail Click DONE to return to previous screen Click NEXT Outgoing Server Login: [email protected] Password: When you call Sprint Tier II they will ask you what password you'd like. Check Save Password. Automatic Send/Receive: I use every 5 minutes and it doesn't seem to run my battery down. Click FINISH. This has been driving me crazy for two months now so I really hope this information helps somebody else out. Best of luck! NOW, if anyone knows how to remove those annoying envelopes when I access my mail - I could use the help. There are three envelopes there (one for GoDaddy mail, one for Outlook and one for Picture Mail.) I do not use Outlook or Picture Mail and would love it if I could remove those.

go to htc.com and download the last rom for touch pro and it will be fine!
NB: I downloaded the arabic rom wich have two features
1- on the first Installingthe rom is english
2- As u can active arabic, you can also disable it if you are foreign users but it will be better to install it without acivating arabic (case 1-)

Link: http://www.htc.com/mea-en/SupportDownload.aspx?p_id=140&cat=2&dl_id=516

I had this same problem and I was able to fix it myself for free. This problem seems to be common for people who carry their phone in their pocket instead of the holster. What happens is debris gets stuck around the edges of the screen and then the screen stops responding to the touch. All I had to do is slide my fingernail along the edges of the screen (almost like you are going to peel the screen off) to get the debris out from under the edges of the screen. It also works to use compressed air to blow out the debris.

You need to walk in to a sprint repair center and have them change the ribbon from the sliding LCD screen. If u have the extended warranty there should be no cost. If you don't you have to pay get it repair it should not be more then $55.00 to get it repair. Or you can send it to HTC and have them repair it for you but it takes 3 weeks to get your phone back.

I was having a similar issue only my text was getting bigger. I found this link and it answered our problem and it also had other useful information: http://news.softpedia.com/news/HTC-Touch-Pro-Review-97938.shtml

The HTC Touch Pro supports SMS, MMS and email. Thanks to the 3D interface, users will be able to thumb scroll longer messages in the Inbox. Dynamic font resizing (zooming in/out with the scroll wheel) is also available. HTC Touch Pro also offers Message delivery reports in its Settings menu.

After reading that I tried it out on one of my text messages and sure enough it changed the font just like it said it would. The center button allowed for the zooming in (bigger) and out (smaller). All you had to do was run your finger around it in a clockwise and/or counter clockwise motion.

I hope this helps you out.

I know this post is old but the easiest way to do that is to go into FILE EXPLORER.. and find your PICTURE folder it will show you all the pics on the device tap one of the pics once and drag down until all pics on device r yellow then tap and hold until menu pops u tap COPY once u have them copied as one file go back into MY DEVICE and find STORAGE CARD scroll all the way to the bottom then without touching another pic already there tap and hold the blank bottom then click PASTE and wait all pics will be transferred

If you need, I can email to you service manual, which I bought to replace my broken screen. Every step described very closely and picture of every step taken as well.

Take the battery out of the TP and then press down very hard on the spacebar. This will reconnect the flex cable and will fix it for the time being. But in the end a replacement will be needed.