20 Most Recent Kenwood KDC-BT838U Car CD Player Questions & Answers

Get to your station then hold the preset button you want to set it to for about 5 seconds, it will beep confirming you have it programmed

Try to updste it grom Kenwoods website. If that doesnt work its trash. Get a new one

Try entering the code and pressing the seek up button.

how to connect my cell with kenwood cd player

You may have a bad switch. You can try replacing the switch.

The pairing code for bluetooth is usually 0000, or 1111 or 1234.

When I had this problem, I just held down the reset button on the face underneath the volume knob (look in the manual if you can't find it).  It erased all of my visualization preferences, date, and time settings, but kept everything else and now my bluetooth works again.  I hope this isn't something that happens often, cause it will get annoying to constantly be resetting the date/time and other stuff.

Try turning off auto gain, on the mic, often it is the "throttling" of the mic volume that causes issues...

KENWOOD SECURITY CODE CLEAR procedure


Your radio will require one of the following procedures.

Type 1
During the code request mode, while holding the DISP key depressed, press and hold the Volume UP or DOWN key for 3 seconds (so that "..." disappears).
Then using your remote enter your code.

Type 2
Press the "Auto" button and "Track up" on face of radio at the same time. The four dash lines ( . . . . ) should "disappear".

Then using your remote enter your code.

Type 3
Model# DPX-4020 and DPX-4030
Press and hold the 1 then the 6 preset key (preset keys are the buttons on face of radio for storing you "favorite" radio stations). "C" should display.
Then using your remote, enter your code.


Enter your number from the remote control unit. Your code number is 5227 (KCAR)

* Press numeric key "5" ( 2 times ) and press the Track UP/Next Track key
* Press numeric key "2" ( 3 times ) and press the Track UP/Next Track key
* Press numeric key "2" ( 1 time ) and press the Track UP/Next Track key
* Press numeric key "7" ( 2 times ) and press the Track UP/Next Track key
push buttom "track up" for 3 seconds
The security is canceled and the set enters the TUNER mode!

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There are a few types of override procedures for Kenwood.
Type 1
During the code request mode, while holding the DISP key depressed, press and hold the Volume UP or DOWN key for 3 seconds (so that “…” disappears).
Then using your remote enter your code.

Type 2
Press the "Auto" button and "Track up" on face of radio at the same time. The four dash lines ( . . . . ) should "disappear".

Then using your remote enter your code.

Type 3
Model# DPX-4020 and DPX-4030
Press and hold the 1 then the 6 preset key (preset keys are the buttons on face of radio for storing you "favorite" radio stations). "C" should display.
Then using your remote, enter your code.


Enter your number from the remote control unit. Your code number is 5227 (KCAR)

* Press numeric key “5” ( 2 times ) and press the Track UP/Next Track key
* Press numeric key “2” ( 3 times ) and press the Track UP/Next Track key
* Press numeric key “2” ( 1 time ) and press the Track UP/Next Track key
* Press numeric key “7” ( 2 times ) and press the Track UP/Next Track key

The security is canceled and the set enters the TUNER mode!
"TRACK UP BUTTON" for 3 seconds.. and youre done.

Patrick -
I have the reverse problem.  Callers can hardly hear me. I saw a setting in the headunit that allows you to specify where the audio plays for incoming calls.  You can choose the Left Front Speaker, the Right Front Speaker or Both.  Check the manual and make sure its set to both.
Regards, Charlie

The only solution I've found to this is to do a reset by depressing the reset button on the face with a pen and setting everything up again.

I had this problem with mine. Check the microphone to be sure that it is securelya attached. This helped me out. Good Luck.

First your reciever must be in standby mode. Then, hit the menu button next to the directional joystick on the left. Scroll until you find "clock adjust" and then set the time with the joystick on the left.

I think you have to hold 1 and 6 for 15 seconds or so . look for a default code from the factory in your book. I find this procedures... KENWOOD SECURITY CODE CLEAR procedure

These codes are applicable for all Kenwood radios that do not have DVD or DVD screens located on unit. Your radio will require one of the following procedures.

Type 1
During the code request mode, while holding the DISP key depressed, press and hold the Volume UP or DOWN key for 3 seconds
(so that "..." disappears).
Then using your remote enter your code.

Type 2
Press the "Auto" button and "Track up" on face of radio at the same time. The four dash lines ( ... ) should "disappear".

Then using your remote enter your code.

Type 3
Model# DPX-4020 and DPX-4030
Press and hold the 1 then the 6 preset key (preset keys are the buttons on face of radio for storing you "favorite" radio stations). "C" should display.
Then using your remote, enter your code.

Enter your number from the remote control unit. Your code number is 5227 (KCAR)

* Press numeric key "5" ( 2 times ) and press the Track UP/Next Track key on the remote
* Press numeric key "2" ( 3 times ) and press the Track UP/Next Track key on the remote
* Press numeric key "2" ( 1 time ) and press the Track UP/Next Track key on the remote
* Press numeric key "7" ( 2 times ) and press the Track UP/Next Track key on the remote

The security is canceled and the set enters the TUNER mode! If this dont work, I suggest call Kenwood or an authorized service center.