20 Most Recent Motorola Mobility MOTO Q 9c Smartphone Questions & Answers


Can you provide more details?

Motorola Support

Motorola... | Answered on Apr 25, 2015


Make sure microphone hole isn't plugged. Mark Motorola Support

Motorola... | Answered on Jan 23, 2015

Contact your service provider to have them test it. Make sure while in call you turn ip volume. Also try to play media files.

Motorola Support

Motorola... | Answered on Jan 23, 2015


Does the screen backlight? If not then the screen has failed.

Motorola Support

Motorola... | Answered on Jan 23, 2015

Contact the authorized service center.

Motorola... | Answered on Jun 27, 2014

Your phone will ask for PUK code when you entered the PIN code wrongly several times depending upon the mobile make. The mobile asks for PUK code so that unauthorized persons do not use your mobile for wrong cause.
To get PUK code please contact your service provider through phone or go directly to their office. They will provide you the PUK code for your mobile. The PUK code for mobile phone.so that you can open your phone. When you planning to call your service provider you cannot use your mobile as it is fully locked. Please use some other mobile with same network to call your service provider.
While you get the PUK code ,the service provider customer care officer will ask for your personal details to check whether the mobile belongs to you only. If they are satisfied with your answers they will provide with the PUK code
DONOT enter the PUK code several times wrongly,It will block your sim card permanently.
This PUK code is FREE. You no need to pay any sum to get the PUK code
Thank You.

Motorola... | Answered on Aug 19, 2012

First Option:
Phone in the Other Sim and check the Phone Network Signal If Network Signal Problem not Solved So
Secend Option:
Your Phone Network IC Fault So Please change Network IC
And Network Signal Problem will Solved
if it is there isn't much you can do on this side of the network.
Contact your phone company.

Motorola... | Answered on Aug 15, 2012

For the unlock code for your Motorola model mobile,
you can try this site http://www.onlinegsmunlock.com/motorola-moto-q-9c/rs7wp9/
It has the best instructions and easy methods for unlocking your mobile phones.......

Motorola... | Answered on Apr 06, 2011

download Unlock.zip from my q apps page and run it on your PC,
then go to your phones accessories and find HTCunlock , highlight it and execute, don't panic when u see that you phone is doing weird stuff . It will change some values in your registry . Thats it u good to go.

Motorola... | Answered on Mar 14, 2011

If your handset has no mute function activated it means you have a bad microphone in your phone.

Motorola... | Answered on Feb 18, 2011

i'm not sure exactly how BB's work but there might be some settings that wont allow file sending to, like an antivirus kind of, it wont let files through, try going through the BB's bluetooth settings and seeing whats up

Motorola... | Answered on Oct 29, 2010


This is what to do.

Install RIM's desktop manager and you can transfer your contacts into Outlook.

When you get your q9, remove RIM's DT manager and get activesync working and you can now sync your Outlook contacts to the q9.


Motorola... | Answered on Aug 24, 2010

www.cellesync.com or ask your dealer to do it with their Cellebrite machine.

Motorola... | Answered on Aug 16, 2010

hey there thankyou for using fixya

please follow this link


i hope this was of great help to you please remember to rate this solution thankyou


Motorola... | Answered on Jun 08, 2010

Do you mean the ringer ( not ringing) or ear piece ( not hearing what the other party is saying). If not ringing, then first, check ringer settings. if all is ok, then ringer could have lost contact at its connection terminals or may need replacement. Please visit this page for further support on how to change ringer settings. you could also consider doing a master reset to restore original settings. check on same page for instructions.


Motorola... | Answered on May 19, 2010

maybe or the wrong program but try the smart card sim is the best look on the internet

Motorola... | Answered on May 11, 2010

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