Purchased new HP OFFICE JET J3680 last evening at Staple's, Hanover, Pennsylvania. Attempting to register it online with its OCR software as suggested. Does not appear to be anything displayed for such a registration on the pages!
"Registration Card" displays to register online at www.irislink.com/registerHP.
Thank you for your attention to this matter.
catlife
Have been having the same problem, but after some searching found this webpage. Hopefully I am registered now. http://www.irislink.com/register/readparam.aspx?ver=HP%20OCR&lang=eng&prod=IRISOCR&pcode=RegHP-00000-HP&id=--- Certainly not the simple web address they advertise. Hope others get some joy with this.
Posted on Apr 17, 2009
my hp j3680 says cartridge error even though i have tried new ink cartridges and i can't do anything with it now, please help
How can I troubleshoot the HP officejet j3680 when the screen reads cartridge error.
Posted on Sep 06, 2011
I scan a document and I cna see it on page but before it will let me accept or change it, it gives me the error exception:
SEH Exception 0x7c97eec8
Address 0x0012f44c
load address 0x03190000
This generally indicates a driver error.
Download and run the Scan Diagnostic utility
The Scan Diagnostic utility checks the physical connection between the device and the computer and address the issues with the following components of the scanning software:
If an error condition is identified with any of these items, a red X ( ) appears next to the item. If there is no error condition, a green check mark ( ) is displayed next to the item. The utility is equipped with a Fix button to correct the error conditions.
Run the Unexpected Internal Error and Communications Failure patch
Try scanning without HP Imaging software
Try to scan with the built-in feature of Windows operating system called Windows Image Acquisition (WIA). To perform a WIA scan, follow these steps.
Posted on Sep 21, 2009
My printer says Cartridge error, Refer to device documents to trouble shoot, I can't print, what do I do. Thank you Deb
try to reseat the cartridge in the printer
if that fails clean the copper contacts on the cartridges themselves. if that fails then you may need to replace the problematic cartridge
Posted on Mar 27, 2010
hp officejet j3680 all-in-one printer no scan options
Disconnect the USB Cable from printer
Unplug the power cord from printer ( while printer is on )
Holding the power button on printer, connect it back.
Later connect the USB Cable. try to scan. IT should work.
If it doesnt, follow the steps on this link :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00503569&cc=us&lc=en&dlc=en&product=3441026
Posted on Jun 24, 2010
i dont know how to scan in hp officejet j3608 printer.please tell how it is?
did you receive a users manual ?
click here and read the manual and set up guide ,you can also chat on line with HP it is very simple, all you need is a little time an patience
http://h10032.www1.hp.com/ctg/Manual/c01181836.pdf manual
http://h10032.www1.hp.com/ctg/Manual/c01181771.pdf setup guide
http://h50203.www5.hp.com/HPISWeb/Customer/product.aspx?option=activechat&origin=acc®ion=NA&pnid=&printermodel=&chat=&callfrom=hp&ctype=c&cc=US&fromAD=1&pl=DU
chat line
if you have something specific you dont undesratnd, use the tech support line from HP
if this helpd you, please post a positive feedback response
Posted on Oct 17, 2010
HP officejet j3680 displays cartridge error when turned on. How do I fix
Posted on Oct 19, 2010
I am using HP Officejet J3608 all-in-one, it shows me that "Cartridge error : Refer to device documentation for troubleshoot" Pls give me a solution for this
This could be a faulty cartridge or you may have installed a expired cartridge , try replacing the cartridge with a new one, if that doesnt work, then try a hard reset.
A hard reset = unplug printer from the wall,
press and hold the power button for 45-60 sec then plug back in and turn on.
That should clear the error.
Posted on Jun 07, 2011
"cartridge error: cartridge on right is not intended for this printer" i have replaced both catridges, using only hp 21 and 22 and it still reads the same cartidge error. i have also cleaned the terminals.
Check this HP article:
Cartridge error: Cartridge on Left/Right is not intended for this printer' Message Displays on the All-in-One after Installing a Cartridge
Posted on Jun 17, 2011
my J3680 keeps dis[playing "Cartridge Error:" " "Refer to device documentation for trouble shooting: but there is nothing in the manual about this error message..
Remove both cartridges, switch off then on, printer detects cartridge missing, install cartridges one by one & observe which one showing faulty, replace faulty cartridge..end..
Posted on Oct 07, 2011
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